722 Reviews of Heyward Allen Toyota - Service Center
Every one kind n had a good attitude about how they treated me, the cashier were very nice n funny they treated me very good. treated me, the cashier were very nice n funny they treated me very good. More
Extremely friendly employees. I have been here multiple times and the service is always quick, correct, with very friendly and knowledgeable staff. I will always take my car here :) times and the service is always quick, correct, with very friendly and knowledgeable staff. I will always take my car here :) More
5 Star customer care. Mark in Service is excellent. I will be back in 5K miles when due for next service. I am pleased to find this Toyota dealership in Athens, GA. will be back in 5K miles when due for next service. I am pleased to find this Toyota dealership in Athens, GA. More
Amazing service and easy and quick. Always pleasant. Prompt. Several workers asked if I had been helped in the first 3 minutes upon arrival. Thank you! Prompt. Several workers asked if I had been helped in the first 3 minutes upon arrival. Thank you! More
Great customer service. They were booked with appointments but accepted me as a walk-in, scheduled a shuttle to allow me to make good use of the wait time and finished in record time. appointments but accepted me as a walk-in, scheduled a shuttle to allow me to make good use of the wait time and finished in record time. More
The Heyward Allen Toyota Service Dept keeps puzzling me almost every time I visit. The latest was for new tires, safety recall on some software and 125K service. So I scheduled this online which they hav almost every time I visit. The latest was for new tires, safety recall on some software and 125K service. So I scheduled this online which they have been pushing for years now, but when I show up with my printed quote the service rep Brian says he’s never seen a quote that looks like mine. Let’s add that to things we never say out loud to a customer. The dealership ignored what I entered online and decided to add a service I did not ask for and kindly had that all ready to go in the new quote. When I returned to pick up my car the invoice had no mention of the safety recall being serviced or the 125K service that I requested. Sure, 125K with new tires is only a look over and topping off the fluids but when you don’t include that on the ticket then what am I to think? Did you or did you not do it. Heyward Allen Service Dept some days your good but this day you were not. It only takes a few of these experiences to make me change what I drive. You guys are better than this. More
I am very pleased with Heyward Allen Toyota. They really took care of me and my car! I will be continually taking my car there for all of its needs. took care of me and my car! I will be continually taking my car there for all of its needs. More
Reliable, consumer-oriented care! They have great hours, knowledgeable technicians, and comfortable waiting area, with coffee, doughnuts, and free Wi-Fi access. I have my Prius regularly serviced there, and knowledgeable technicians, and comfortable waiting area, with coffee, doughnuts, and free Wi-Fi access. I have my Prius regularly serviced there, and it looks and behaves like a brand-new car. More
Best place to purchase and have your vehicle serviced. Everyone is so nice and friendly. They actually send you a text when your car is due for service. Top quality and professionalism. Everyone is so nice and friendly. They actually send you a text when your car is due for service. Top quality and professionalism. More
Staff very helpful, I took appointment as a feb 8th 2021, but some emergency I went there by walking they took care my car service and fix then problem. Thank you so much for staff but some emergency I went there by walking they took care my car service and fix then problem. Thank you so much for staff More