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722 Reviews of Heyward Allen Toyota - Service Center
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January 29, 2021
The Service was fast and courteous. I Love the free shuttle service it was a big part in my decision to use the dealership. Keep up the good work. shuttle service it was a big part in my decision to use the dealership. Keep up the good work. More
by clement4112
Employees Worked With
Drek Burton
January 29, 2021
The service part was fine. I did however ask for a synthetic oil change and only received a regular oil change. The person who checked me in needs to listen better. synthetic oil change and only received a regular oil change. The person who checked me in needs to listen better. More
by Spike219
Employees Worked With
Thomas Yarri
January 29, 2021
Appointment for servicing my car was much faster than any other dealership I have been too. Also they are very nice and explain things. Would recommend other dealership I have been too. Also they are very nice and explain things. Would recommend More
by it is brian
Employees Worked With
Thomas Yarri
January 29, 2021
Levi was great help in the service department. They got me in and out for my first maintenance on my truck. He was professional and polite. Any time someone tells me to have a blessed day is a good day. Th me in and out for my first maintenance on my truck. He was professional and polite. Any time someone tells me to have a blessed day is a good day. Thanks Levi and Heyward Allen! More
by Alex Holmes
Employees Worked With
Tim Jump, Levi Taylor, Mario Gutierrez
January 29, 2021
Fast reliable service. Friendly when greeted me and took all my concerns into consideration. Have been using this facility for over 10 years. Never disappointed. all my concerns into consideration. Have been using this facility for over 10 years. Never disappointed. More
by Keribunn
Employees Worked With
Bryan Aust
January 28, 2021
They were fast, kind, and very professional. Honestly that's all that a dealership service team needs to be. Well that, and good at their jobs. Which they were. that's all that a dealership service team needs to be. Well that, and good at their jobs. Which they were. More
by ahsumnis
Employees Worked With
Rachel Sims, Mark Swanson
January 28, 2021
Overall my service was good. Jason is always great when I drop off for service. He keeps me well informed and always makes sure I am satisfied. I was disappointed that some of the staff was not wearing their drop off for service. He keeps me well informed and always makes sure I am satisfied. I was disappointed that some of the staff was not wearing their masks (COVID precautions) properly or at all. More
by Joannasrennie
Employees Worked With
Jason Trapanese
January 28, 2021
Dean Bessire is the best! First time I came they were closing & he took my car in & checked for a trip. He drove it, racked it, told me what was wrong & made me an app. They fixed it & he drove it to closing & he took my car in & checked for a trip. He drove it, racked it, told me what was wrong & made me an app. They fixed it & he drove it to make sure it was ok. I’m alone & that made me feel safe & such secure! Thank you Dean! More
by BeckyGay
Employees Worked With
July Zavala, Drek Burton, Dean Bessire
January 27, 2021
I’ve been going to get my Yaris serviced at Heyward for about 2 years now. I’ve had some really amazing experiences but today was rocky. I came in with a coupon expecting to get an oil change, rotation, wi about 2 years now. I’ve had some really amazing experiences but today was rocky. I came in with a coupon expecting to get an oil change, rotation, wipers replaced, my fluids topped off, battery checked, and a multipoint inspection. I was greeted and checked in promptly, which I really appreciate! I explained that I would like everything on the coupon done so that I could use it. My service advisor this time was Dean but unfortunately I felt unheard many times during my visit. Initially only my oil was changed and I got the tire rotation. However, after speaking to the cashier, I was able to get everything I wanted to be done. I referred and brought my friend today as well to have her Carolla serviced and she was able to use a completely different and positive experience. Though I am beyond happy she had such a great visit, it was very discouraging to have yet another negative one. More
by alexis23
Employees Worked With
Dean Bessire
