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Heyward Allen Toyota - Service Center

Athens, GA

4.5
722 Reviews

722 Reviews of Heyward Allen Toyota - Service Center

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January 27, 2021

Levi is great to deal with and takes care of the job when needed. Highly recommend! Had a transmission leak after a warranty converter replaced. Took it back in to Levi and he had it fixed in 1.5 days. More

by Bnash045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
January 27, 2021

Service is slow and always trying to get you to purchase more service than what you came in for. Probably not going back. Too expensive also. More

by Mathewmcgaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Trapanese, Mark Swanson
Jan 27, 2021 -

Heyward Allen Toyota responded

Thank you for taking the time to write a review. Our Service Manager would like to contact you directly to discuss your recent visit. Based on your Deaer Rater username, we can’t look up your vehicle. Would you provide the name we have on file with your vehicle?

January 27, 2021

Great service. Oh geez twenty five word minimum. Ok here we go. I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA, AND TO THE REPUBLIC FOR WHICH IT STANDS, ONE NATION UNDER GOD INDIVISIBLE, W More

by Jeffreyreagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Aust
January 26, 2021

Very helpful especially helping me as an old lady with a cane. They brought my car to the door when I was ready to go. And made sure that I got in easily. More

by weinrichjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Trapanese
January 26, 2021

They just want your money. Was told i need new tires and my tires are still a 5. After worrying myself sick over it i let walmart look at it and they checked them. They did suggest a different brand but m More

by brandymauldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Yarri
Jan 27, 2021 -

Heyward Allen Toyota responded

Thank you for taking the time to write a review about your recent experience. It is not our intention to recommend services that are not needed. May our Service Manager reach out to you directly to discuss?

Feb 03, 2021 -

brandymauldin responded

Yes you may.

January 26, 2021

Heyward Allen Toyota always has prompt service, gets you in and out quickly and keeps you advised on what’s going on. I brag on them to all of my friends. More

by Bt53us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
January 26, 2021

They picked up my car at my home, serviced it, and when they were through, they brought it back. I had no physical contact with anyone. Perfect during the pandemic. More

by TAC2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
January 25, 2021

I was quite pleased with the friendly greeting from the host when I arrived at the service department. The work on my car was accomplished with both speed and skill. I was favorably impressed with all serv More

by wbfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
January 25, 2021

Heyward Allen Toyota Service Dept is quick, professional and friendly! While I was there, I got a quote on my vehicle that was surprisingly high! More

by Jmjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Senderhauf
January 25, 2021

Great service. We were taken right in for service even though we were just passing through Georgia. The Service Dept. Service Manager Bryan was polite, very knowledgeable and answered our every question a More

by cherrylyndsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Aust
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