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722 Reviews of Heyward Allen Toyota - Service Center
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January 13, 2021
Bryan was incredibly helpful, communicative and professional. He took care of my problem with a minimum of hassle, and got me a rental car to get me where I needed to go. I really appreciate his ef professional. He took care of my problem with a minimum of hassle, and got me a rental car to get me where I needed to go. I really appreciate his effort and care in helping me. More
by Johndanielray
Employees Worked With
Bryan Aust
January 07, 2021
Moving to Athens and leaving a smallerToyota Dealership, Moving to Athens and leaving a smaller Toyota Dealership, I was happily surprised with the courtesy and efficiency at Heyward Allen Toyota. Gary in Moving to Athens and leaving a smaller Toyota Dealership, I was happily surprised with the courtesy and efficiency at Heyward Allen Toyota. Gary in parts and Kevin in service could not have been nicer. More
by bonnieramsey12
Employees Worked With
Gary in parts, Kevin Senderhauf
December 23, 2020
Shouldn’t take two hours for an oil change and fixing a tire that had a nail in it, and I had an appointment. perhaps I’ll go to one of those places that can get you in and out in 30 minutes. tire that had a nail in it, and I had an appointment. perhaps I’ll go to one of those places that can get you in and out in 30 minutes. More
by Lake
Employees Worked With
Bryan Aust
December 18, 2020
Great service. Kept me informed along the process. Will definitely return even after warranty/“free service” period in over. The purchase process was good and service is no different. Great dealership with definitely return even after warranty/“free service” period in over. The purchase process was good and service is no different. Great dealership with a great team of people More
by Andrew S.
Employees Worked With
Kevin Senderhauf
December 15, 2020
Service for 10000 mile/10 months was prompt and as expected. Everything about the service was reviewed afterwards with the service rep and appropriate documentation was provided. expected. Everything about the service was reviewed afterwards with the service rep and appropriate documentation was provided. More
by Bill
Employees Worked With
Brett Self
December 12, 2020
Great customer service. Service provider Jason was very knowledgeable and helpful answered all my questions provided excellent customer service. I highly recommend Heyward Allen Toyota. knowledgeable and helpful answered all my questions provided excellent customer service. I highly recommend Heyward Allen Toyota. More
by Bargain bill
Employees Worked With
Jason Trapanese
December 10, 2020
Very professional and the service done on my 2020 Toyota Camry was done in a timely manner. Definitely will be using your services again. Thank you! Camry was done in a timely manner. Definitely will be using your services again. Thank you! More
by bfsugar
Employees Worked With
Kevin Senderhauf
December 05, 2020
This dealer does everything it promises! It sales, and service are excellent. I have purchased from them or their predecessor since 1978. They are the best. service are excellent. I have purchased from them or their predecessor since 1978. They are the best. More
by Pleased
Employees Worked With
Bryan Aust
December 02, 2020
I've been visiting Heyward Allen for more than twenty five years. This visit was recall service for my classic Celica. In and out was easy and Kevin, my service contact, was very helpful. Good people! five years. This visit was recall service for my classic Celica. In and out was easy and Kevin, my service contact, was very helpful. Good people! More
by tab
Employees Worked With
Kevin Senderhauf
December 02, 2020
It was horrible. I was told it would take 1 to 1 1/2 hours and it took over three hours. Your service department made innumerable mistakes. Most importantly, when you realized there was not a stall for hours and it took over three hours. Your service department made innumerable mistakes. Most importantly, when you realized there was not a stall for my truck at the appointed time the service person should have come to me and asked if I wanted to come back at another time or if I wanted a Lyft car to go home. Instead my truck was finally put on the lift after the time it was suppose to be finished. Finally, the truck sat out in the parking lot because the service rep went to lunch and no one covered for him. No one reviewed the things that were done. More
by Feldman304
Employees Worked With
Jason Trapanese
