722 Reviews of Heyward Allen Toyota - Service Center
Service was done well and a communication line was kept open between myself and the service provider which was nice. The service provider did a great job explaining what all was done and any problems that open between myself and the service provider which was nice. The service provider did a great job explaining what all was done and any problems that were found on the vehicle. More
They always listen and are very respectful. They go over what they are going to do, let you know what they find and recommend and don’t try to push you into doing something that isn’t necessary They go over what they are going to do, let you know what they find and recommend and don’t try to push you into doing something that isn’t necessary. More
Heyward Allen Toyota is always first class in everything they do. Kayla, my service advisor on this visit was professional and knowledgeable with a great personality. they do. Kayla, my service advisor on this visit was professional and knowledgeable with a great personality. More
I had an appointment at 9:15am to get my oil changed. I got a call at 11:02 thinking my car was done, but it was someone asking if I had reviewed the suggested services. I told them that I never received I got a call at 11:02 thinking my car was done, but it was someone asking if I had reviewed the suggested services. I told them that I never received anything regarding any suggested services. At 11:05 I received a text with the suggested services. After receiving the text I walked to the service desk and told the lady that I just needed my oil changed. She said my car would be ready shortly. 35 minutes later she called back and said that my car was ready. The upselling is getting out of control. I was there a few minutes shy of 2.5 hours for an oil change. Very unsatisfied with my experience. Been getting vehicles serviced here for years and the service is declining. More
Give Cody Self a raise. He was excellent. Great explanations of the services and cots, as well as setting the right expectations He was excellent. Great explanations of the services and cots, as well as setting the right expectations More
My service was excellent! Professional and quick! Harry has a honest, warm and friendly manner to him that made me feel like he cared. Rare to find!! Will ask for him ever Professional and quick! Harry has a honest, warm and friendly manner to him that made me feel like he cared. Rare to find!! Will ask for him every time I need service. Thank you! More