Heyward Allen Toyota - Service Center

# 1 in Customer Satisfaction We absolutely love Heyward Allen Toyota in Athens. NO ONE beats their customer service and goes the extra miles to make sure you are satisfied. Everyo We absolutely love Heyward Allen Toyota in Athens. NO ONE beats their customer service and goes the extra miles to make sure you are satisfied. Everyone is professional and customer focused. Very friendly and takes the time to explain things so that you understand. Levi is one of our favorites. He is very patient. Anna Maria has assisted us with purchases and is fantastic. We highly recommend the Dealership to everyone. Wouldn’t trust our vehicle investments to anyone else. More

45,000 mile checkup Always a good experience at Heyward Allen. Everyone at this dealership are very pleasant people. Waiting area is very comfortable. Brett was the serv Always a good experience at Heyward Allen. Everyone at this dealership are very pleasant people. Waiting area is very comfortable. Brett was the service employee that answered all my questions More

Service I was very pleased with my customer service that I will continue coming back. I am in the customer service arena in my work place. I was very pleased with my customer service that I will continue coming back. I am in the customer service arena in my work place. More

Good for recalls, but that's about it Went in for a recall to be fixed and asked them to look the car over for any other problems since I just bought it. I mentioned a strange vibrating n Went in for a recall to be fixed and asked them to look the car over for any other problems since I just bought it. I mentioned a strange vibrating noise coming from the engine that was pretty constant that the seller told me was just a noisy water pump. I also mentioned that the ride was a bit bumpy on acceleration. When I got it back they said they didn't hear any vibrating noise and everything looked good. I asked if they drove it (because the vibrating noise was almost all the time so I couldn't believe they didn't hear it!) and the service man said "yes," but with a very derogatory tone. I felt belittled and derogated, as if he made the assumption that I was just another stupid woman who didn't know what she was talking about. The next week I took my minivan to my regular mechanic, Porterfield Tire, and they solved my problems right away! They found the strange vibrating noise to be a bent heat shield on the engines hood and also found grease leaking from one of my CV joints. Now I have a noiseless, smooth ride, thanks to someone other than Heyward Allen Toyota. So although the recall was done right, I'll use someone else for my vans repairs. More

Great Service I have had nothing but great service from everyone I have had contact with. I recommend Heyward Allen Toyota to do service for any and everyone with a I have had nothing but great service from everyone I have had contact with. I recommend Heyward Allen Toyota to do service for any and everyone with a Toyota More

Lauren service advisor Was very polite, cheerful made me feel like a valued customer she is an asset to your company I will definitely recommend this dealership to my family Was very polite, cheerful made me feel like a valued customer she is an asset to your company I will definitely recommend this dealership to my family and friends thank you so much More

ServiceWxperience As always my experience with the Heyward Allen service team was excellent. They always make you feel welcome on every visit and are professional when As always my experience with the Heyward Allen service team was excellent. They always make you feel welcome on every visit and are professional when explaining the details of your service. More

Camry service Great service. Explained issues in detail and got me in and out quickly. The staff were friendly and courteous. This was my first visit and I will be Great service. Explained issues in detail and got me in and out quickly. The staff were friendly and courteous. This was my first visit and I will be back to this dealership. More

exceptional I have been coming to Heyward Allen for a few years now and they have always treated me kindly and have always helped me with my car needs. Specia I have been coming to Heyward Allen for a few years now and they have always treated me kindly and have always helped me with my car needs. Special thanks to Levi Taylor who is usually the one that helps me when I bring my car in for service. Every single time I’ve taken my car for service no matter how busy they are, with or without an appointment , he has always had a smile and does the best he can to help you. Thank you Levi for all your help !!! More

Levi is a fantastic service tech. Fantastic on time detailed job. Recommend highly.Fantastic email notification of service. Bought many Toyota s at Heywardallen over 3 decades and alwa Fantastic on time detailed job. Recommend highly.Fantastic email notification of service. Bought many Toyota s at Heywardallen over 3 decades and always the same fantastic experience. More