Heyward Allen Toyota - Service Center

Fast and friendly service! I scheduled my service apt online for 1:00 and was leaving the parking lot at 1:45...no complaints here! I would recommend this dealership to my frien I scheduled my service apt online for 1:00 and was leaving the parking lot at 1:45...no complaints here! I would recommend this dealership to my friends and family without hesitation. More

Oil change/rotate and headlight They were quick and precise and billing was correct and easy. Service rep was professional and knowledgeable and took the time to explain everything i They were quick and precise and billing was correct and easy. Service rep was professional and knowledgeable and took the time to explain everything in lay terms. More

AWFUL EXPERIENCE This body shop had my truck for approximately 3 months for repairs, my final bill was 10,245.00 that the insurance paid, they claimed we damaged their This body shop had my truck for approximately 3 months for repairs, my final bill was 10,245.00 that the insurance paid, they claimed we damaged their rental which we had for 2 days, they charged us another 618.00, they wouldn’t work with us for payment, they didn’t send us a bill, claimed they send a certified letter in which I wasn’t home to collect, now these people filed a lawsuit against us, I was inconvenienced for 3 months, they keep adding other repairs they claimed was wrong with the vehicle we exhaust our rental, to top it all off, they are now suing us for 618.00 STAY AWAY FROM THESE PEOPLE, I’ve used their service for over 5 years, bought a brand new 2016 Toyota from them, and this is the appreciation that we get, a lawsuit. SPEND YOUR MONEY SOMEWHERE ELSE More

Service Maintenance I commend Mr Oshel because of efficient and outstanding job with my maintenance service to my rav 4. Thank you very much! See you again I commend Mr Oshel because of efficient and outstanding job with my maintenance service to my rav 4. Thank you very much! See you again More

20,000 mile checkup Friendly, prompt, and professional, they got me in and out in a most timely matter. They have a comfortable waiting area. It was a pleasant experience Friendly, prompt, and professional, they got me in and out in a most timely matter. They have a comfortable waiting area. It was a pleasant experience. I will using them again. More

Excellent people, excellent service Service department is great. Levi always takes care of his costumers with a smile. Michael Bailey is a great technician. I recommend Heyward Allen T Service department is great. Levi always takes care of his costumers with a smile. Michael Bailey is a great technician. I recommend Heyward Allen Toyota More

Service plus Meeting with Phil Cross I wanted to know the features of the RAV4. Phil showed me paperwork, actual cars on the lot, trade in versus non trade in selling price, brochures an I wanted to know the features of the RAV4. Phil showed me paperwork, actual cars on the lot, trade in versus non trade in selling price, brochures and dialog with himself and one of the managers. He answered my questions. He sold me my last car. I am debating between the RAV4 and the Honda CRV and wanted a comparison of features. He gave me a good one and I will go to Honda to ask them for a comparison of features The only reason that I may not come to Heyward Allen for every service appt is the distance I must drive. I will come periodically, perhaps i/2 of the time. Any new car I plan to go to Heyward Allen and request Phil Cross. More

Always on time and great attitude I travel 2 hours to bring my RAV4 to this dealership because of the great customer service. They have the best service department and parts department I travel 2 hours to bring my RAV4 to this dealership because of the great customer service. They have the best service department and parts department of ANY dealership I have ever seen. More

60,000 mile maintenance. Adam was helpful and explained eve 60,000 mile maintenance.Adam was helpful and explained every detail of the work that was being done. He also kept me appraised of the time that it wa 60,000 mile maintenance.Adam was helpful and explained every detail of the work that was being done. He also kept me appraised of the time that it was taking for the service. I hope I get Adam as my service rep on the next visit. More

Very helpful! Heyward Allen always treats me well and their service advisors are courteous. They strive to get you in and out as quickly as possible. Check in and c Heyward Allen always treats me well and their service advisors are courteous. They strive to get you in and out as quickly as possible. Check in and check out are fast. More