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Heyward Allen Toyota - Service Center

Athens, GA

4.5
724 Reviews

724 Reviews of Heyward Allen Toyota - Service Center

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May 13, 2017

Hateful and rude Worst service that I've ever had at a Toyota dealership ever! I've driven Toyotas for over 20 years & have never had anyone treat me with such hatred. More

by Camo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Donna
May 13, 2017 -

Heyward Allen Toyota responded

This is unacceptable and not the type of service we strive to give each one of our customers. Based on this review, we have failed to give you the service you deserve. We would like to speak with you further and make things right. At your earliest convenience, please email cheinz@heywardallentoyota.com so we can discuss your experience.

May 03, 2017

Great service. I had to come back in to the shop for a second repair, but Heyward Allen helped me fix the issue I previously had with them. More

by Bordas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist. , Johnny Marshall
May 16, 2017 -

Heyward Allen Toyota responded

Glad we could get it fixed for you! Thanks for coming in to work with Johnny!

March 17, 2017

Heyward. Allen Collision Center I was really impressed with the quality of work that was performed on my truck. The folks at the collision center were very responsive to my questions More

by Bob of Athens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ransom, Johnny Marshall
Mar 22, 2017 -

Heyward Allen Toyota responded

It was our pleasure to help you out Bob!

February 28, 2017

Airbag recall Very friendly and knowledgeable. Great hospitality and very clean. Very courteous and professional. I would highly recommend this dealership to anyon More

by Tmkennedy4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Mar 22, 2017 -

Heyward Allen Toyota responded

We're so glad you enjoyed coming in to see us. Thanks for the review!

February 22, 2017

Excellent Great service department. Always extremely friendly. Been getting both of my cars serviced here for years. I recommend getting the tires when it is bu More

by Engineer75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Self, Levi Taylor
Feb 27, 2017 -

Heyward Allen Toyota responded

We love that buy three get one free deal too! Thank you for being such a loyal customer all these years!

February 21, 2017

10,000 mile service and electric or lock repair The service was excellent. The service rep explained the repairs made to the electric door lock. Work was done well, car was clean, and service was More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not remembered
Feb 27, 2017 -

Heyward Allen Toyota responded

Thanks for letting us take care of those repairs and your maintenance appointment. We'll see you in about 5,000 miles.

February 21, 2017

Service I made an appointment and was in and out of there in 30 minutes. They let me know what I would need on my next service More

by chef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know
Feb 27, 2017 -

Heyward Allen Toyota responded

We'll see you next time! Thanks for bringing your vehicle in to us.

February 06, 2017

Just as needed. I had a repair 2 years ago, and when I needed help with another repair I knew where to go. The repair was excellent and the staff is kind. More

by BP13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Marshall
Feb 13, 2017 -

Heyward Allen Toyota responded

Thank you so much for coming back to see us!

January 23, 2017

Perfect! Everyone was knowledgeable, professional, and courteous. It was an outstanding service visit! Sorry, I've run out of superlatives - it was just a wo More

by Good, better, best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry; I don't remember their names.
Feb 01, 2017 -

Heyward Allen Toyota responded

Thank you! We'll see ya at your next service appointment.

January 17, 2017

Top-notch customer service From the maintenance and service department to the sales team , I have never doubted my decision to use Hayward Allen Toyota. With Hayward Allen More

by Dawn73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Taylor
Jan 19, 2017 -

Heyward Allen Toyota responded

Thank you Dawn!

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