722 Reviews of Heyward Allen Toyota - Service Center
Problem with blind spot monitor for years. If the technician connected my car to diagnostics it should show how many times it has not worked. Not working when I drove 45 minutes to Haywood All If the technician connected my car to diagnostics it should show how many times it has not worked. Not working when I drove 45 minutes to Haywood Allen but technician said it was working therefore they could do nothing to fix it. I drove home (45 minutes) and it stopped working before I got home. Tried to blame it on me hitting a deer recently. Not so, it worked fine after driving for two weeks before repairs were done and worked after repairs were done for a week then back to not working.this should have been repaired while still under warranty. Instead now they blame accident and age of car. While waiting over two hours for a report on the problem with BSM I walked through the showroom and looked at vehicles. I went outside and looked at the four new crowns. Not once did anyone approach me to see if I needed help or was interested in something in particular. Not happy with dealership or the person who wrote up the report. More
My service experience was exceptional as usual. I chose to wait on my vehicle since I was having an oil change and tire rotation. The work was completed in about an hour and I was on my way! I will I chose to wait on my vehicle since I was having an oil change and tire rotation. The work was completed in about an hour and I was on my way! I will stick with Heyward Allen for my service needs. More
Very informative and spent time with us regarding our issues. Very reassuring as to Toyota working on the problem and would get it solved. issues. Very reassuring as to Toyota working on the problem and would get it solved. More
Heyward Allen Toyota is the best dealership around. Best sales department, best service department, best rental department and definitely the friendliest staff. We have been to several other dealership Best sales department, best service department, best rental department and definitely the friendliest staff. We have been to several other dealerships and they just don’t match up. Go see JR for a new vehicle and see Brett in service. Those guys are A+ all the way. More
Great place to bring your Toyota for service. Very friendly, fast and professional!!!! I will be back. Just moved to GA and am very happy with the service, thanks Blake Sheridan for your help and Very friendly, fast and professional!!!! I will be back. Just moved to GA and am very happy with the service, thanks Blake Sheridan for your help and support. More
Great service with a personal touch. Brett Self is the best. I can rely on getting a professional estimate, along with any potential service I may need to consider. We've been customers Brett Self is the best. I can rely on getting a professional estimate, along with any potential service I may need to consider. We've been customers for 23+ years. More