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Hi-Line Autohaus
Charlotte , NC
696 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 696 reviews
May 27, 2025
Rich was very helpful and patient when it came to purchasing my vehicle and made sure the service I was receiving was top tier. purchasing my vehicle and made sure the service I was receiving was top tier. More
by mwyetter1
May 19, 2025
Nassir is a great guy can't wait to meet up on Saturday and hopefully get this deal done. Thank you sir and hopefully get this deal done. Thank you sir More
by marinedad97
Employees Worked With
April 29, 2025
I purchased a BMW 428i from Hi-Line Auto online, had a great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your next vehicle purchase, and call Carl to make the sale go smooth! More
by Brian Wenning
Employees Worked With
April 27, 2025
Nassir went above and beyond really went the extra step to get me what I needed to get me what I needed More
by carlfitzgibbon
Employees Worked With
April 26, 2025
Had a great experience bought a Tesla from Carl and Josh did the financing. Awesome did the financing. Awesome More
by ateigue
Employees Worked With
April 26, 2025
Naasir was amazing from the time we greeted each other and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment rang and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment range. They worked together and today I get to drive off with my new car. Thanks team! More
by GMac
April 12, 2025
I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. First and foremost, Rich's customer service was outstanding. He was incredibly courteous, attentive, and genuinely interested in helping me find the right vehicle for my needs. He made me feel comfortable and valued as a customer, without any pressure. Rich's knowledge of cars is truly impressive. He was able to answer all of my questions thoroughly and accurately, demonstrating a deep understanding of the vehicles he was selling. He provided valuable insights and helped me make an informed decision. Finally, Rich's follow-up was excellent. He stayed in touch with me throughout the process, ensuring that everything went smoothly. His dedication to customer satisfaction is evident, and I truly appreciated his commitment. I highly recommend Rich to anyone looking for a car salesman who is knowledgeable, courteous, and dedicated to providing excellent customer service. He made the car-buying process a positive and stress-free experience. More
by Jimoh
April 10, 2025
Naas and George are good and they helped me closing the deal. It was nice experience working with them. deal. It was nice experience working with them. More
by Aditya
Employees Worked With
April 07, 2025
Rich provided exceptional customer service. He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have ever had More
by Stephon Thompson
April 07, 2025
Excellent work and great contact by Nassir and everyone in the finance department overall great company to work with in the finance department overall great company to work with More
by Cstorey57
