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Hi-Line Autohaus

Charlotte , NC

Overview
Employees
Reviews
Vehicles
4.9
717 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 717 reviews

September 07, 2025

Rich was great to deal with, very well educated in the inventory and willing to help in any way possible. More

by michaeljohnwittjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2025

Rich Bogert was great. He answered all my questions. My experience was definitely an excellent one. More

by kevinsanders1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Hi-Line Autohaus responded

Kevin, Thank you for your kind words! We're happy to hear that Rich provided you with an excellent experience and was able to answer all your questions. Your satisfaction means a lot to us, and we appreciate you choosing HiLine Autohaus for your automotive needs. We look forward to assisting you again in the future! Happy Motoring, HiLine Autohaus Team

August 19, 2025

Hands down the best car buying experience I’ve had in 20 years. My sales guy Rich was fantastic, courteous, knowledgeable and efficient. Loved the whole experience, never once did I feel like I was getting More

by mcclur38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Hi-Line Autohaus responded

Thank you for taking the time to share such a glowing review! We're honored to hear that this was the best car buying experience you've had in 20 years. Rich takes great pride in providing courteous, knowledgeable, and pressure-free service, and we're glad he made such a positive impression. At Hi-Line Autohaus, transparency and customer satisfaction are our top priorities, and it’s rewarding to know we delivered on that promise. We truly appreciate your trust and look forward to serving you again in the future. Thank you again from all of us at Hi-Line Autohaus! Happy Motoring, HiLine Autohaus

Aug 19, 2025 -

Hi-Line Autohaus responded

Thank you for taking the time to share such a glowing review! We're honored to hear that this was the best car buying experience you've had in 20 years. Rich takes great pride in providing courteous, knowledgeable, and pressure-free service, and we're glad he made such a positive impression. At Hi-Line Autohaus, transparency and customer satisfaction are our top priorities, and it’s rewarding to know we delivered on that promise. We truly appreciate your trust and look forward to serving you again in the future. Thank you again from all of us at Hi-Line Autohaus! Happy Motoring, HiLine Autohaus

August 17, 2025

Excellent small dealer that make things happen. No pressure environment and easy overall transaction in a friendly but professional manner. More

by ryalm85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Hi-Line Autohaus responded

Thank you for your kind words and thoughtful feedback. We're glad to hear that you had a positive experience with us. Providing a no-pressure, friendly, and professional environment is something we truly value, and it's great to know it made your transaction smooth and enjoyable. We appreciate your support and look forward to assisting you again in the future! Happy Motoring, HiLine Autohaus Team

August 15, 2025

You guys made buying a car so easy. It was efficient and well done. Rich did a great job. I would recommend this dealer to anyone buying a car. The price point was great. More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Hi-Line Autohaus responded

Evan, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that your car-buying experience was smooth and efficient. Rich will be especially pleased to know his efforts made a positive impact. We truly appreciate your recommendation and are glad we could offer a great vehicle at the right price. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Happy Motoring, HiLine Autohaus Team

August 15, 2025

Rich was great to deal with, very well educated in the inventory and willing to help in any way possible. More

by rodneygerman
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Hi-Line Autohaus responded

Rodney, Thank you for taking the time to share your experience! We're delighted to hear that Rich provided you with knowledgeable and helpful service. His dedication to our customers and deep understanding of our inventory are qualities we truly value. We appreciate your feedback and look forward to assisting you again in the future. Happy Motoring, HiLine Autohaus Team

August 11, 2025

Great experience. The car buying process was quick and easy. It was a in and out process. Car was in excellent condition with great pricing. Rich was great and easy to More

by dom.b.sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your experience! We're so glad to hear that the car buying process was quick, easy, and met your expectations. It's great to know the vehicle's condition and pricing stood out, and we'll be sure to pass along your kind words to Rich. We appreciate your business and are here if you need anything down the road. Enjoy your new car! Happy Motoring, HiLine Autohaus Team

August 04, 2025

This was my second purchase from Hi-Line Autohaus, and I will continue to come back! Thank you to Rich, Tony, Carl, and Justin for another quick and painless buying process! More

by Chase Manson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Hi-Line Autohaus responded

Chase, Thank you so much for your continued trust in Hi-Line Autohaus! We're thrilled to hear that your second experience with us was just as smooth and satisfying as the first. Rich, Tony, Carl, and Justin truly appreciate the shoutout — it means a lot. We look forward to welcoming you back again in the future. Enjoy your new vehicle! Happy Motoring, HiLine Autohaus Team

August 01, 2025

Nassir was very helpful in our buying process. When he didn’t know the answer, due to the vehicle being electric, he found it. He was very nice to work with! The dealer overall was nice and easy t More

by Ltjensen13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cambric
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naasir Duck
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Aug 05, 2025 -

Hi-Line Autohaus responded

Thank you for taking the time to share your experience with us. We're glad to hear that Nassir was helpful, thorough, and a pleasure to work with during your buying process—especially with the added complexity of an electric vehicle you purchased. We also appreciate your feedback regarding communication, and we’ll use it as an opportunity to improve our internal coordination to better serve our customers. Your insights are valuable, and we're grateful for the opportunity to have worked with you. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Happy Motoring, HiLine Autohaus Team

July 30, 2025

Great experience - everyone was great to work with! Rich and Carl were extremely knowledgable and responsive to all of my questions! Thank you all for helping me with my new car purchase! More

by susanjrealtor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Hi-Line Autohaus responded

Susan, Thank you for sharing your experience! We're so glad to hear that you had a great time working with our team. Rich and Carl will be especially pleased to know their knowledge and responsiveness made a positive impact. Congratulations on your new car — and thank you for choosing us to be part of that exciting process. If you need anything down the road, we’re always here to help! Happy Motoring, HiLine Autohaus Team

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