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Hi-Line Autohaus

Charlotte , NC

4.9
727 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 727 reviews

January 30, 2026

I had an exceptional experience purchasing a Grand Wagoneer from Rich at Hi-Line Autohaus. From start to finish, Rich was polite, professional, and genuinely invested in me being happy with my purchas More

by gcd0927
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Hi-Line Autohaus responded

Thank you for taking the time to share your experience. We’re thrilled to hear that Rich provided such a high level of service and made your Grand Wagoneer purchase a positive one from start to finish. Your kind words truly mean a lot, and we appreciate your trust in Hi-Line Autohaus. We look forward to assisting you again in the future. Happy Motoring! Hi-Line Autohaus Team

January 24, 2026

Rich was amazing from the start of sale to finish. I appreciated his attention to detail and overall professionalism. Also, Carl in finance provided great service as well. I would definitely recommend More

by Alexislaren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Hi-Line Autohaus responded

Alexis, Thank you very much for your kind words and positive feedback. We’re delighted to hear that Rich provided excellent service throughout your purchase and that Carl was able to assist you effectively in finance. We truly appreciate your recommendation and are grateful for the opportunity to earn your business. If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Happy Motoring! Hi-line Autohaus Team

January 20, 2026

Drove down 5hrs from Virginia to look at a Range Rover they had listed. I was a little hesitant due to "bait and switch" tactics I had dealt with from several other dealers. But Rich and the HiLine team r More

by smcclees2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hi-Line Autohaus responded

Shelbert, Thank you for sharing such a detailed review and for making the trip to visit us. We truly appreciate your trust, especially given your past experiences, and we’re glad Rich and the HiLine team were able to keep everything transparent and straightforward. It’s great to hear the vehicle met your expectations and that both Rich and Carl helped make the process smooth and efficient. Coming from someone with experience in automotive finance, your feedback means a great deal to us. Thank you for choosing HiLine, and we hope you enjoy your Range Rover for many miles to come. Happy Motoring! Hi-Line Autohaus

January 19, 2026

Rich is the greatest of all time a k a THE GOAT w Rich I fully recommend him to everyone in the future More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hi-Line Autohaus responded

Jay, Thank you for the kind words and recommendation. We’re thrilled to hear that Rich made such a positive impression and delivered an outstanding experience. Your support means a great deal to us, and we truly appreciate you recommending Rich and our team to others. We look forward to assisting you again in the future. Happy Motoring! Hi-Line Autohaus

December 07, 2025

Great car, great price, great customer service! Would buy from again, accommodated my request for ppi and car was confirmed in great shape. Rich made the process feel easy. More

by Netminder600
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that the PPI confirmed the car was in excellent condition. It was a pleasure working with you, and I’m glad we could make the process smooth and stress-free. We truly appreciate your trust and look forward to helping you again in the future. Enjoy the new car! Happy Motoring, Hi-Line Autohaus Team

November 16, 2025

Outstanding car buying experience at Hi Line AutoHaus. Rich Bogert and Carl Fitzgibbon were professional, hospitality, honest and customer friendly. My better half and I came all the way from Florida and More

by samson.jewelerjock.tv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Hi-Line Autohaus responded

Robert, Thank you for sharing such an outstanding review! We’re honored that you chose to travel all the way from Florida to work with us, and we’re thrilled to hear that your experience at Hi Line AutoHaus exceeded expectations. Rich and Carl will be truly grateful for your kind words—they take great pride in offering professional, honest, and welcoming service, and it’s wonderful to know their efforts made your visit smooth, comfortable, and memorable. It was our pleasure to assist you from the moment you arrived, and we’re delighted that the vehicle surpassed what you hoped for. Thank you for your trust, your recommendation, and for making the journey to North Carolina. We’re grateful not only for your business, but also for the new friendship that came from the experience. Safe travels, and please reach out anytime—we’re always here for you! Hi-Line Autohaus Team

November 16, 2025

Excellent people and great service! Really enjoyed working with Rich and Carl both were very professional and they both gave the personal touch. They made us feel real comfortable our v More

by harrisjim892
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Hi-Line Autohaus responded

Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Rich and Carl. Providing professional service with a personal touch is something we take great pride in, and it’s great to know they helped make your visit comfortable and enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future! Happy Motoring, Hi-Line Autohaus Team

October 24, 2025

Rich and the rest of the staff made buying a car easy and painless! They were thorough in having the car prepared for us and also the paperwork! I would buy again from them! More

by ginisellers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words! We’re thrilled to hear that Rich and our team made your car-buying experience smooth and hassle-free. We truly appreciate your trust in us and look forward to welcoming you back when you’re ready for your next vehicle. Enjoy your new car! Happy Motoring! Hi-Line Autohaus Team

October 15, 2025

I worked with Rich very awesome sales representative, very honest and patient I came out with the vechicle I was looking for definitely a 10/10 More

by mickaphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Biche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Hi-Line Autohaus responded

Thank you for your wonderful feedback! We’re thrilled to hear that Rich provided honest, patient, and attentive service, and that you found the vehicle you were looking for. We truly appreciate your kind words and 10/10 rating! Enjoy your new car, and thank you for choosing Hi-Line Autohaus. Happy Motoring! Team Hi-Line Autohaus

September 29, 2025

These folks are knowledgeable, courteous and friendly. They did exactly what they said they would do. A very satisfying experience. More

by garyhemric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Hi-Line Autohaus responded

Gary, Thank you for your kind words and positive feedback. We're thrilled to hear that you had a satisfying experience and that our team met your expectations. Providing knowledgeable, courteous, and reliable service is what we strive for, and it's always rewarding to know we’ve delivered. We truly appreciate your support and look forward to serving you again in the future. Happy Motoring, Hi-Line Autohaus

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