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Hi-Line Autohaus
Charlotte , NC
694 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 694 reviews
May 04, 2024
Nasir Duck and the rest of the staff did more than expected to help me buy the car I wanted. They made the purchase easy. expected to help me buy the car I wanted. They made the purchase easy. More
by raymannoy
May 04, 2024
A dear friend referred us to Hi-Line and we are so happy he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti Q he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti QX80! More
by gtiedemann
April 29, 2024
Thank you Rick for helping me end my long search for a car!!! Your customer service and professionalism is impeccable!!! car!!! Your customer service and professionalism is impeccable!!! More
by johnson.terrell83
April 23, 2024
Rick was very professional and accomodating. He understood my situation and what I was looking for and placed me in a great vehicle. He understood my situation and what I was looking for and placed me in a great vehicle. More
by vkwalker
April 23, 2024
Rick was great to work with. He listened to what we were looking for and made the purchase/trade experience very smooth and issue-proof. I'd recommend working with Rick and Hi-Li He listened to what we were looking for and made the purchase/trade experience very smooth and issue-proof. I'd recommend working with Rick and Hi-Line Autohaus to anyone in the market for a new vehicle. More
by katibartik
Employees Worked With
Rick Spicer
April 17, 2024
Salesman was awesome only issue was the car was delivered dirty inside and they didn’t fill the tank. dirty inside and they didn’t fill the tank. More
by homeprice1977
April 17, 2024
Great experience getting a car with Mr. Rick. He was very helpful. Would highly recommend! Rick. He was very helpful. Would highly recommend! More
by Elias
April 15, 2024
Naasir was very professional and genuine. Entire team was very experienced with vehicle knowledge. Thank you Entire team was very experienced with vehicle knowledge. Thank you More
by elton32elton
Employees Worked With
April 11, 2024
Rich was very very helpful. The whole dealership at Hi-line made my car buying experience very very good and hassle free. Highly recommended if you are in search for a car. The whole dealership at Hi-line made my car buying experience very very good and hassle free. Highly recommended if you are in search for a car. More
by Myeshia
April 09, 2024
Everyone one was very polite, the customer service was great, everything was explained perfectly so that I understood the terms and conditions, I would highly recommend you guys to my friends and family ! great, everything was explained perfectly so that I understood the terms and conditions, I would highly recommend you guys to my friends and family ! More
by San09
Employees Worked With
Other Employees :
I can’t remember the guy name that took my payment but he was very helpful and polite !, Rick Spicer, James Wells
