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Hi-Line Autohaus
Charlotte , NC
694 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 694 reviews
January 27, 2024
This is the second time I've worked with Rich and both times were excellent. I'm completely satisfied and I'm sure I'll be back for a third time at some point!! times were excellent. I'm completely satisfied and I'm sure I'll be back for a third time at some point!! More
by tbyrd2240
January 26, 2024
The best car experience I’ve ever had. The dealer and staff were knowledgable of every car on the lot, listened to my unique needs, patient with my indecisiveness, and very professional. T The dealer and staff were knowledgable of every car on the lot, listened to my unique needs, patient with my indecisiveness, and very professional. They treated me like family not just another customer. I was also in and out of there in 1hr 15 min. I am a customer as long as those doors are open. I’m never buying a car from any other dealership. This has been the best auto purchase experience ever for me. I cannot thank them enough for helping me find the perfect suv. I am a sure customer for life. More
by Marie Y
Employees Worked With
Drew McGovern, Randy Dominguez, Kenneth (Ken) Kavanaugh, Rick Spicer
January 26, 2024
Outstanding service, I will refer friends and family, Also had no problems purchasing a vehicle, Thank you so much !!!!!!!! Also had no problems purchasing a vehicle, Thank you so much !!!!!!!! More
by bqlsicompany
January 18, 2024
Great experience from start to finish. Rich and the entire staff made sure we found the perfect car for our family. Rich and the entire staff made sure we found the perfect car for our family. More
by Ken
January 15, 2024
I was looking for a specific vehicle and my online search led me to Hi-line. My salesman Rick although new to the dealer is not new to the car business and it showed. The Finance Director Rob was a pleasure led me to Hi-line. My salesman Rick although new to the dealer is not new to the car business and it showed. The Finance Director Rob was a pleasure to work with, no pressure, friendly and professional. Thank you for an exceptional experience and I will definitely purchase with Hi-line again. More
by jceravino
Employees Worked With
Rick Spicer
January 14, 2024
Great customer service. Loved how attentive they were to me and my son! Will absolutely return Loved how attentive they were to me and my son! Will absolutely return More
by jovan.moore4
January 12, 2024
Very helpful, Mr. Rick helped me on purchasing my new car. I had never bought a car before and he helped me out big time by answering all my questions. I would highly Rick helped me on purchasing my new car. I had never bought a car before and he helped me out big time by answering all my questions. I would highly recommend. Great deal on the car. They gave me a warranty, 2 free oil changes, and other stuff all for free. I would highly recommend when looking for cars here that you ask for Rick. More
by loganrocksit10
January 11, 2024
Jesse is very professional, courteous and knowledgeable! I highly recommend 👍👍👍 Great Experience! Drew McGovern not to shabby either! Highly recommend! I highly recommend 👍👍👍 Great Experience! Drew McGovern not to shabby either! Highly recommend! More
by tomlnel
Employees Worked With
Drew McGovern, Jesse Arango
January 05, 2024
Great customer service. Great employees they have a great selection of nice cars to choose from. Highly recommend. Great employees they have a great selection of nice cars to choose from. Highly recommend. More
by Caldwelltyrone2
