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Hi-Line Autohaus

Charlotte , NC

4.9
704 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 704 reviews

June 01, 2025

Rich was wonderful to work with. No stress, easy conversation and met our goals. Thanks so much Rich!! More

by jennifera.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Hi-Line Autohaus responded

Mrs. and Mr. Wood, Thank you for your kind words! We're thrilled to hear that working with Rich made the experience smooth and enjoyable. We're glad he was able to meet your goals with ease, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Happy Motoring Hi-Line Autohaus Team

May 30, 2025

His service was very well he was great on how he treated me and he went out his way to make sure I had every thing I needed More

by Thornepricewalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Hi-Line Autohaus responded

Thank you for your kind feedback! We're glad to hear you had such a positive experience and that you felt well taken care of. It's wonderful to know that our team member went above and beyond to ensure you had everything you needed. Providing excellent service is always our priority, and your words mean a lot to us. Happy Motoring, Hi-Line Autohaus Team

May 27, 2025

Rich was very helpful and patient when it came to purchasing my vehicle and made sure the service I was receiving was top tier. More

by mwyetter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Hi-Line Autohaus responded

Thank you for your kind words! We're thrilled to hear that Rich provided you with helpful, patient, and top-tier service during your vehicle purchase. We take great pride in delivering an exceptional customer experience, and your feedback truly means a lot. Congratulations on your new vehicle, and please don’t hesitate to reach out if there’s anything else we can assist you with! Happy Motoring, Hi-Line Autohaus Team

May 19, 2025

Nassir is a great guy can't wait to meet up on Saturday and hopefully get this deal done. Thank you sir More

by marinedad97
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Hi-Line Autohaus responded

Thank you for your kind words! I truly appreciate your trust and enthusiasm. I'm looking forward to meeting on Saturday and working together to get everything finalized. Don’t hesitate to reach out if you have any questions in the meantime. Happy Motoring, Team Hi-Line

April 29, 2025

I purchased a BMW 428i from Hi-Line Auto online, had a great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your More

by Brian Wenning
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your experience! We're delighted to hear that Carl was able to assist you and make the online purchase process smooth and enjoyable. We truly appreciate your recommendation and are grateful you chose Hi-Line Auto for your BMW 428i. Enjoy your new vehicle! Happy Motoring, Team Hi-Line

April 27, 2025

Nassir went above and beyond really went the extra step to get me what I needed More

by carlfitzgibbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Hi-Line Autohaus responded

Great feedback Carl!

April 26, 2025

Naasir was amazing from the time we greeted each other and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment rang More

by GMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Naasir and the team provided attentive and dedicated service from start to finish. It’s always our goal to ensure our customers drive away in the vehicle they truly want—at a payment that fits their needs. Congratulations on your new car, and we appreciate the opportunity to assist you. Enjoy the ride! Happy Motoring, Team Hi-Line

April 26, 2025

Had a great experience bought a Tesla from Carl and Josh did the financing. Awesome More

by ateigue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your experience! We're thrilled to hear that Carl and Josh provided excellent service during your Tesla purchase and financing process. We truly appreciate your business and look forward to assisting you again in the future. Enjoy your new Tesla! Happy Motoring, Team Hi-Line

April 12, 2025

I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. More

by Jimoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hi-Line Autohaus responded

Jimoh, Thank you so much for your thoughtful and generous feedback. We are truly grateful that you took the time to share your experience with Rich and Hi-Line Auto. It’s wonderful to hear that Rich provided you with an exceptional car-buying experience—from his attentive and knowledgeable service to his commitment to your satisfaction throughout the process. We take great pride in our team, and feedback like yours is a testament to the dedication and professionalism Rich brings to every customer interaction. We're thrilled that we could help make your car-buying journey positive and stress-free. On behalf of Rich and all of us at Hi-Line Auto, thank you for your recommendation and trust. If there's anything more we can do for you, now or in the future, please don’t hesitate to reach out. Warm regards, HiLine Team

April 10, 2025

Naas and George are good and they helped me closing the deal. It was nice experience working with them. More

by Aditya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hi-Line Autohaus responded

Aditya, Thank you for sharing your experience with us. We’re glad to hear that Naasir and George were able to assist you effectively and help you close the deal. It's always our goal to provide a smooth and positive experience for our clients, and we're pleased to know they delivered on that promise. We truly appreciate your business and your kind words. Should you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future. Best regards, HiLine Autohaus Team

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