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Hi-Line Autohaus
Charlotte , NC
708 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 708 reviews
January 04, 2023
This was a very incredible experience! Rich was able to help me with this process and it went very smoothly. Rich was able to help me with this process and it went very smoothly. More
by xavierchester96
Employees Worked With
December 29, 2022
Robert was knowledgeable, patient and most importantly not pushy. He exemplifies the values expressed by the dealership. not pushy. He exemplifies the values expressed by the dealership. More
by Don S.
December 24, 2022
Rich was very professional and a pleasure to work with. I search for days and their car was priced fairly and the buying process was a pleasure. I search for days and their car was priced fairly and the buying process was a pleasure. More
by michaelwood69
December 21, 2022
Drew and Judy were true gems and provided a seamless experience with helping me purchase my company car... a beautiful BMW X5. I'm truly thankful and will recommend them to all of my friends. If I could experience with helping me purchase my company car... a beautiful BMW X5. I'm truly thankful and will recommend them to all of my friends. If I could give them 10 stars I would. More
by Ticora
Employees Worked With
Drew Clark
December 18, 2022
Rich at Hi-Line was wonderful! Answered all of our question and made the purchasing process less stressful! Answered all of our question and made the purchasing process less stressful! More
by roacec8
Employees Worked With
December 17, 2022
From start to finish, Tony Byrd was phenomenal! Could not recommend someone better to sell you a car. He was so kind, helpful and seems to genuinely care about his customers! If you're thinking of Could not recommend someone better to sell you a car. He was so kind, helpful and seems to genuinely care about his customers! If you're thinking of buying a car from Hi Line Auto Haus, make sure you ask for Tony! More
by gmcginnis30
Employees Worked With
December 15, 2022
I am not sure that I would have considered Hi -Lite Autohaus in a search had I not been seeking a particular luxury vehicle. I am glad that I reached out to them. No pressure, professional and person Autohaus in a search had I not been seeking a particular luxury vehicle. I am glad that I reached out to them. No pressure, professional and personable experience, and a large array of quality vehicles to choose from --- better experience than the large franchise dealers. I purchased a lightly used BMW X5 with fair trade of my BMW 750 Li. A special shout out to my salesman, Rich Gobert, and his team leader, Matt Zelie. I also received great advice from Tony Byrd during my evaluation stage. I would recommend giving them a chance to earn your business. More
by Don S.
December 12, 2022
Excellent customer service and was very helpful and kind. Very easy and professional to work with. Very easy and professional to work with. More
by ginez444
December 05, 2022
Great experience. Rich and Hi-Line made this an easy process, and followed through on everything promised. Rich and Hi-Line made this an easy process, and followed through on everything promised. More
by dewittb
