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Hi-Line Autohaus

Charlotte , NC

Overview
Employees
Reviews
Vehicles
4.9
702 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 702 reviews

March 23, 2025

Naasir, my sales representative, was knowledgeable , professional, and respectful of my time. Approach is everything while trying to make a deal. Naasir delivered exceptional service throughout the whol More

by RobPardy.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Hi-Line Autohaus responded

Thank you for the glowing review! It sounds like Naasir was not just a sales representative, but also a time-saving superhero—and Lonnie swooped in like the GM caped crusader to seal the deal. We’re thrilled to hear that your experience at Hi-Line Autohaus was fantastic, and we promise, no capes were harmed in the making of this deal! 😄 We really appreciate your recommendation, and we hope your new ride brings you as much joy as a well-timed superhero entrance. Thanks for choosing us, and we look forward to helping you again! Happy Motoring, HiLine Team

Mar 24, 2025 -

RobPardy.us responded

Couldn’t help myself in bits laughing out loud.. Would suggest less time fantasizing about superheroes more time selling cars at least give yourself a chance and Stick to what you’re good at

March 21, 2025

Good experience with Nasir. He was helpful and patient with me. Good service overall. Bought a Volvo s60 More

by rishi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your feedback! We're thrilled to hear that Nasir provided you with helpful and patient service. It's great to know that you're satisfied with your overall experience. He's a true Rock Star! Congratulations on your new Volvo S60, and we appreciate your business! If you need any further assistance, don't hesitate to reach out. Happy Motoring! HiLine Team

March 20, 2025

Customer service was very professional and I would recommend other Customers to purchase their vehicles with you. More

by Pgbaleh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our customer service. We truly appreciate your recommendation and are grateful for your trust in us. We're here to assist anytime you need, and we look forward to serving you and others in the future! Happy Motoring, HiLine Team

March 18, 2025

Nasir was an excellent salesman. Personable, friendly and knowledgeable everything you want during this process More

by Cunninghamfam07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Hi-Line Autohaus responded

Mr. and Mrs. Cunningham, Thank you for sharing your experience! We're so glad to hear that Nasir made your process smooth and enjoyable. His personable, friendly, and knowledgeable approach is exactly what we strive for. We truly appreciate your feedback and will make sure to pass along your kind words to Nasir! Happy Motoring, Hi-Line Team

March 18, 2025

Very good customer service helped a lot. Gave us complimentary drinks. very nice people. Very easy to talk to as well. More

by bcdixon23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words! We're thrilled to hear you enjoyed the complimentary drinks and had such a positive experience with our team. We always aim to make our guests feel comfortable, and it's great to know that we succeeded. We hope to welcome you back soon! Happy Motoring, Hi-Line Team

March 12, 2025

Glittering uh huh huh huh huh yum huh huh huh huh hhh hhh hhh hhh hh More

by Garymorrisonsr
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Garymorrisonsr responded

It was a very good experience for me! Everyone there was kind and helpful! I would definitely go back and buy another car from them!

Mar 12, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your response! We appreciate your participation in the survey. If you have any further thoughts or would like to clarify any details, please feel free to share. Your input is valuable to us! Happy Motoring, HiLine Team

March 11, 2025

Thank you so much Nasir, the car runs smooth and you stuck with us till the end! More

by G
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Hi-Line Autohaus responded

We greatly appreciate your time and effort in providing valuable feedback. Your input is instrumental in helping us improve. Happy Motoring, HiLine Team

March 01, 2025

A very easy process, that sales person was very knowledgeable and literally held my hand through the process. More

by lannpick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your feedback. We're thrilled to hear that the process was easy for you and that our salesperson was able to provide such knowledgeable and supportive assistance. We strive to ensure every customer feels confident and well-guided throughout their experience. Your satisfaction is very important to us, and we appreciate your input. Happy Motoring, HiLine Team

February 23, 2025

Great experience working with Hi-Line Autohaus. The attention throughout the process was great. Shout out to Naasir Duck for taking great care of us. More

by elkinsjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

Love the pic of the BMW! Thank you for your feedback. We're delighted to hear that you had a great experience and that our team, particularly Naasir Duck, was able to provide excellent service throughout the process. We truly appreciate your recognition and are grateful for the opportunity to assist you. Happy Motoring, HiLine Team

Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for your kind feedback. We're delighted to hear that you had a great experience working with Hi-Line Autohaus. It's wonderful to know that you felt well taken care of throughout the process. We will be sure to pass along your appreciation to Naasir Duck for his exceptional service. We truly value your business and look forward to serving you again in the future! Happy Motoring, HiLine Team

January 28, 2025

I had an amazing experience at Hi-Line Autohaus. From the moment I walked in, the customer service was exceptional. My salesman, Rich Bogert, was incredibly knowledgeable and took time to understan More

by BevGill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Looking mighty sharp with the New Ride...Thank you so much for sharing your experience! We're thrilled to hear that from the moment you walked in, you felt well taken care of. Rich Bogert is truly an asset to our team, and we're so glad to know he made you feel comfortable and listened to your needs. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you. We hope you enjoy your new vehicle! Happy Motoring, HiLine Team

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