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Hi-Line Autohaus
Charlotte , NC
597 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 597 reviews
March 16, 2024
I originally visited Hi-Line to have a vehicle serviced and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and stayed late on a couple of occasions to get the deal done. Both are very personable and made the buying experience enjoyable. Hi-Line is my first choice for future service work and any vehicle needs. More
by Stelvio
Helpful March 15, 2024
This was the best dealership experience I’ve ever had! 10/10 top quality work! 10/10 top quality work! More
by johnnie_moultrie
March 13, 2024
I had a great experience at Hi-Line. Rick and team did a great job answering my questions and were very easy to work with. It was a no pressure experience. I’ll be back and will definite Rick and team did a great job answering my questions and were very easy to work with. It was a no pressure experience. I’ll be back and will definitely tell my friends. More
by cmatesich11
March 11, 2024
This is our second time purchasing a vehicle now at hi line and both of the experiences were great and Rick was very awesome and very helpful during the whole process. line and both of the experiences were great and Rick was very awesome and very helpful during the whole process. More
by Bryant Castellanos
Employees Worked With
March 11, 2024
Rich and the whole team at Hi-Line Autohaus were so helpful and I love my car. helpful and I love my car. More
by rshocklee
Employees Worked With
March 09, 2024
My experience was absolutely wonderful! Tony, was very attentive and patient during the entire process. The atmosphere was very welcoming. They have really nice cars!! Thank you Tony for a Tony, was very attentive and patient during the entire process. The atmosphere was very welcoming. They have really nice cars!! Thank you Tony for all of your help. More
by bellaportia2011
Employees Worked With
March 08, 2024
Rich was very sweet and kind even though he was getting late he waited for me and explained in detail about car late he waited for me and explained in detail about car More
by sahulkodali
Employees Worked With
February 28, 2024
Best place! ! Rich was so helpful, we have bought two cars from him so far, and will continue to use him in the future. So excited for my new car! ! Rich was so helpful, we have bought two cars from him so far, and will continue to use him in the future. So excited for my new car! More
by Rose
Employees Worked With
February 27, 2024
Excellent customer service. Randy was/is very knowledgeable about the fleet of vehicles. Randy and team were very patient and walked me through the process (end to end). Randy e Randy was/is very knowledgeable about the fleet of vehicles. Randy and team were very patient and walked me through the process (end to end). Randy even delivered my vehicle to me! I definitely recommend this dealership and please, please ask for Randy! More
by ToyaSpin
Employees Worked With
Other Employees :
Randy Dominguez
February 26, 2024
Working with Rick was great. He made the process easy and was most helpful. I would recommend him and the dealership. He made the process easy and was most helpful. I would recommend him and the dealership. More
by drcalnan
Employees Worked With
