
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Greatly surpassed my expectations. Purchased a used BMW from Hi-Line Garage, and was assisted by sales representative Don Freeman, who was polished, pleasant and extremely customer orie Purchased a used BMW from Hi-Line Garage, and was assisted by sales representative Don Freeman, who was polished, pleasant and extremely customer oriented. No doubt the best car buying experience I've had in a very long time. More
No Hassle. Better than fair prices and trade-in offers. I Would highly recommend this dealership. I Will be a repeat customer. Dealing with Cliff was fantastic, I felt he was always straight forward, no gimm Would highly recommend this dealership. I Will be a repeat customer. Dealing with Cliff was fantastic, I felt he was always straight forward, no gimmicks no tricks. More
Dealership is great, DO NOT BUY GWC WARRANTY- TOTAL SCAM! Overall experience with the dealership was great! The sales people are knowledgeable and friendly. They had great financing options and were easy to w Overall experience with the dealership was great! The sales people are knowledgeable and friendly. They had great financing options and were easy to work with. My only complaint would be the aftermarket warranty I was talked into buying. It was several thousand dollars on top of the cost of the luxury vehicle I purchased. Within 2 years the car needs a significant repair. The warranty company has been terrible to deal with and has declined the claim. After fighting with them several days, they are willing pay PARTIAL which results in me still coming out of pocket. The company is a scam and I do not recommend anyone purchasing the GWC aftermarket warranty that Hi Line offers. Save your money. I'll be out over $4K by the end of this. More
Just bought a 2013 Nissan juke, from the first to the last everyone was friendly and knowledgeable. Jimmy was wonderful in understanding my needs and working with me to get me what I wanted. I will be r last everyone was friendly and knowledgeable. Jimmy was wonderful in understanding my needs and working with me to get me what I wanted. I will be referring people and when ready returning to get my next car. More
Excellent Easiest & best way to purchase a car! Excellent service. I will definitely recommend Hi Line Garage to all my friends. Drove through 77 traffic to bu Easiest & best way to purchase a car! Excellent service. I will definitely recommend Hi Line Garage to all my friends. Drove through 77 traffic to buy a car here! Thank you Rich! More
WOW AMAZING SERVICE AMAZING CAR Rich was a great sales person. he helped me purchase BMW 750 I He had great product knowledge stress frepurchase Thank you so much FOR THE GREAT Rich was a great sales person. he helped me purchase BMW 750 I He had great product knowledge stress frepurchase Thank you so much FOR THE GREAT SERVICE!!!! More
Amazing experience from start to finish! No haggle and no pressure! Erick was very prompt and attentive to all my requests. I will definitely be a repeat customer! no pressure! Erick was very prompt and attentive to all my requests. I will definitely be a repeat customer! More
Rich ensured our car buying experience was stress free and enjoyable. He described and showed us features on the vehicle that we were not familiar with which was a great start to enjoying our new vehicle and enjoyable. He described and showed us features on the vehicle that we were not familiar with which was a great start to enjoying our new vehicle right away. This is our second vehicle we bought at Hi-Line. Because of our positive experience with Rich, we will return. More
A 6 hour sales transaction I honestly don't know where to start for this 6 hour sales transaction. WOW! Such a bad experience that all I will say is that if the vehicle had not I honestly don't know where to start for this 6 hour sales transaction. WOW! Such a bad experience that all I will say is that if the vehicle had not been exactly what I wanted and still under factory warranty, (I could not find another in 300 miles).. I would have never returned to the dealership. Low balled my trade. but wouldn't budge on their price... My trade is now listed with close to a $5000 profit margin. They mailed my tags to the wrong address and wasn't even concerned that I am riding around on an expired tag. It's all about how much money they can make, "Not your satisfaction" Would not accept my pre arrange financing, forcing me to use their bank, which of course with a much higher rate. (they get a kickback from the bank). They have been doing bad service for so long, they think it's normal. So if you can find another vehicle with similar features from another dealer.. Run! You deserve better and other dealerships will appreciate your business. Another dealer right down the street was willing to work with me, accept my trade at a fair price and accept my own financing, but just didn't have the vehicle I wanted. Their whole process is not designed for the consumer. You cannot win with this dealer. More
Great Customer Service I bought 2018 BMW from Hiline within an Awesome deal. Great Prices. Erick is so cool and helpful. rest of staff is also amazing good thing is they r I bought 2018 BMW from Hiline within an Awesome deal. Great Prices. Erick is so cool and helpful. rest of staff is also amazing good thing is they receive customers so well. More