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Hi-Line Autohaus
Charlotte , NC
696 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 696 reviews
May 01, 2019
Great experience! These guys are great. They seem to truly care about their cars and their clients! I appreciate their time and their attention to detail. This reall These guys are great. They seem to truly care about their cars and their clients! I appreciate their time and their attention to detail. This really is a good dealership. More
by uhoh38125
Employees Worked With
April 29, 2019
Great Experience! We had a fantastic experience with trading in our Lexus and purchasing a vehicle from Hi-Line Garage! Jimmy was very professional and treated my wife We had a fantastic experience with trading in our Lexus and purchasing a vehicle from Hi-Line Garage! Jimmy was very professional and treated my wife and I like we were family. Overall it was a great, painless car-buying experience and we would recommend Hi-Line Garage to anyone looking to buy a high quality used luxury vehicle. More
by reimahon
Employees Worked With
Jimmy Galati
April 24, 2019
I have been searching for a Lexus for 5 months. Got it So I’ve been searching for a Lexus ES/GS 350. All the boxes checked in the interior and colors I wanted. I wanted a 2016 style. Lowest miles and price So I’ve been searching for a Lexus ES/GS 350. All the boxes checked in the interior and colors I wanted. I wanted a 2016 style. Lowest miles and price. I found the exact specs with the Luxury pkg and upgraded lights, sound, safety and features galore for $2000 less and only 22,000 miles for a 2016. Awesome deal. More
by Docrock
Employees Worked With
April 24, 2019
MB Sales Brian was very friendly and professional. He was a pleasure to work with. The credit person was also very nice to work with. If you want peopl Brian was very friendly and professional. He was a pleasure to work with. The credit person was also very nice to work with. If you want people to review your business you should NOT have strict guidelines!!! More
by A and B
Employees Worked With
Brian Richardson
April 22, 2019
Professional dealership Hi-Line did a great job. Rich was patient with me while I test drove multiple vehicles to find the one I wanted. I appreciate the no haggle pricing Hi-Line did a great job. Rich was patient with me while I test drove multiple vehicles to find the one I wanted. I appreciate the no haggle pricing and professional service. If you like professional, courteous, no nonsense dealerships, I would definitely recommend trying Hi-Line Garage. More
by AlWilson705
April 15, 2019
"Top Notch"! I had the pleasure to work with Rich Bogert and Jimmy Galati and both were a pleasure. I had been looking for a car for my daughter for several months I had the pleasure to work with Rich Bogert and Jimmy Galati and both were a pleasure. I had been looking for a car for my daughter for several months and Hi-Line Garage had just what she was looking for and for a great price. The whole process was quick and easy and these gentleman made it a pleasurable experience. I would highly recommend Hi-Line Garage and working with either one of them! More
by Dina
April 15, 2019
Cliff Cares! Cliff was a pleasure to work with. He is thoughtful and genuine. I will be recommending Cliff to anyone looking to purchase a great vehicle at a fair Cliff was a pleasure to work with. He is thoughtful and genuine. I will be recommending Cliff to anyone looking to purchase a great vehicle at a fair price. More
by Jennifer.l.duncan1
Employees Worked With
Rob Cornwell, Cliff McKee, Brian Richardson
April 08, 2019
Great Customer Service As soon as I arrived everything was in order. The process was seamless and straight forward. They even stayed past closing to get me processed so I wo As soon as I arrived everything was in order. The process was seamless and straight forward. They even stayed past closing to get me processed so I would not have to take another three hour drive. More
by cadillacdriver
Employees Worked With
Erick Cover, JaJa Mallory
March 21, 2019
Horrible customer care This dealership told me a car was available. I told them I wanted it. I had communicated with the sales guy all day. Asking what needed to be done to This dealership told me a car was available. I told them I wanted it. I had communicated with the sales guy all day. Asking what needed to be done to get the car. As well as the salesman was dealing and communicating with my bank. Only to tell me before I left to pick the car up that it was sold. I had a check in hand. He knew the whole time I was doing my part. Was a terrible way to do business. I would never recommend this dealership. They are rude and unprofessional More
by Nothappy
Employees Worked With
Bryan Armbruster
March 20, 2019
Straight forward and super simple to work with I had done my research & knew what I wanted even down the to the color scheme. After a year of searching I finally found what I was looking for and t I had done my research & knew what I wanted even down the to the color scheme. After a year of searching I finally found what I was looking for and that was at Hi Line Garage. I traveled 7 hours (one way) to pick up my car and from the moment I left the house Brian Richardson made sure everything was taken care of. We originally went with our local bank but Rob and Greg with the financing department got us a better rate and took care of everything for us. I love the photos and the website-- that's what brought me in for the most part. What I saw online was exactly what I saw on the lot. The only con I have was originally the person working with us seemed super busy and didn't provide the best of attention to us-- granted we were not buying a $70K car. Thankfully we met Brian who was a much better fit for us and he even came in on his day off to make sure we were taken care of. More
by weloveourcar
Employees Worked With
Brian Richardson, Rob Cornwell
