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Hi-Line Autohaus
Charlotte , NC
739 Reviews
The Hi-Line Autohaus Difference!
At Hi-Line Autohaus, every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle's age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. Our goal is to provide you with a vehicle you can trust backed by quality, service, and long-term peace of mind.
Disclaimer:
HI-LINE’S INTELLIGENT PRICING: Our experienced pricing team performs a vast amount of research when pricing our vehicles to ensure that you are purchasing the best vehicle at the lowest price! Our research includes, but not limited to condition, mileage, options, color, and availability of the other vehicles in the marketplace. We also utilize state of the art software and technology to compare our used cars with others in our market area in order to offer you the best deals available! Hi-Line Autohaus Pre-Certified: Every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle’s age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale.
All of our vehicles are offered with Ally Appearance Protection (AAP) for an additional $695 which includes a 5 Year warranty. Please see dealer for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 739 reviews
October 05, 2019
Highly impressed with sales staff and inventory Rich was our salesman. He was very friendly and courteous. It is evident that Hi-Line is prides itself on customer service and the best quality at the Rich was our salesman. He was very friendly and courteous. It is evident that Hi-Line is prides itself on customer service and the best quality at the best price. More
by Hi-Line Fan
Employees Worked With
October 01, 2019
Excellent service from Rich Bogart in sales.Liked the fact that there was no pressure to buy the car if take an extended warranty... great service and follow-up! fact that there was no pressure to buy the car if take an extended warranty... great service and follow-up! More
by Sheliarv
September 25, 2019
Fantastic Service We had a great experience with Danny carefully walking us through all features of the car we were buying both at the dealer site and also through out We had a great experience with Danny carefully walking us through all features of the car we were buying both at the dealer site and also through out our test drive. After we came back to site we had to wait a while but Danny made sure we were getting regular updates while we were waiting, We loved the no haggle experience and no pressure to buy extended warranty. More
by Rvalive
Employees Worked With
Brian Richardson, Danny Martins
September 12, 2019
Service was very good. Bought a 2016 Audi Q5. 2.0T engine. Sales rep that helped me was Danny. Very personable and friendly. I would highly recommend him to help anyone i Bought a 2016 Audi Q5. 2.0T engine. Sales rep that helped me was Danny. Very personable and friendly. I would highly recommend him to help anyone interested in buying a car there. More
by Brad
Employees Worked With
Danny
September 03, 2019
Great customer service From the time you walk in till you leave every one treats you with great customer service, Rich made sure that the car I wanted to test drive was avai From the time you walk in till you leave every one treats you with great customer service, Rich made sure that the car I wanted to test drive was available for me to test drive, i will tell all my friends that are looking to bye a car to go to Hi-Line garage. More
by Blueeyes
Employees Worked With
September 03, 2019
Great Service We received great service from Cliff McKee. He was detailed, quick, and delivered everything promised. I would recommend Cliff to friends and colleagu We received great service from Cliff McKee. He was detailed, quick, and delivered everything promised. I would recommend Cliff to friends and colleagues. Plus I received a nice new key chain. More
by Heeltrader
Employees Worked With
Cliff McKee
August 23, 2019
Great experience from as an out of state customer! Cliff had everything ready for me when I arrived to pick up my car. He made it a quick and easy experience buying a car! Cliff had everything ready for me when I arrived to pick up my car. He made it a quick and easy experience buying a car! More
by marshalllowe18
Employees Worked With
Greg, Cliff McKee
August 21, 2019
Great Experience Great customer service car buying experience from start to finish. Kudos to all the staff at Hi-Line Garage more so to Erik Cover. Will definitely con Great customer service car buying experience from start to finish. Kudos to all the staff at Hi-Line Garage more so to Erik Cover. Will definitely consider buying my next car from Hi-Line Garage because going anywhere else will be uncivilized. More
by KingManny
Employees Worked With
Erick Cover
August 13, 2019
Excellent Service Mr. Cliff McKee, was simply amazing, he was patient, professional, and extremely accommodating! I was a bit remiss to make the decision without my hu Mr. Cliff McKee, was simply amazing, he was patient, professional, and extremely accommodating! I was a bit remiss to make the decision without my husband, he was kind enough to allow me to test drive the car several miles away so my husband could see it! He was an absolute pleasure to deal with and made everything possible, easy and was extremely flexible. I greatly appreciate the professionalism, service and patience that Mr. McKee afforded us. I couldn't be happier with this purchase and would definitely do business with them in the future as the experience was above and beyond my expectations. More
by Annie Luna
Employees Worked With
Cliff McKee
August 10, 2019
Great Experience/Smooth Process I was referred here by a friend.... I'm glad I did come. The team was helpful, Keenan from the sales team made sure the process went smooth and I was I was referred here by a friend.... I'm glad I did come. The team was helpful, Keenan from the sales team made sure the process went smooth and I was able to leave with the vehicle of my choice. I went two separate days and the customer service remained the same and everyone was friendly. The lender process took less than a hour which was I thankful for, and the signing of paperwork was seamless. Glad I came here, especially with the extended warranty packages offered. More
by evrichenley
Employees Worked With
Keenan Allen
