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Hi-Line Autohaus
Charlotte , NC
733 Reviews
The Hi-Line Autohaus Difference!
At Hi-Line Autohaus, every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle's age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. Our goal is to provide you with a vehicle you can trust backed by quality, service, and long-term peace of mind.
Disclaimer:
HI-LINE’S INTELLIGENT PRICING: Our experienced pricing team performs a vast amount of research when pricing our vehicles to ensure that you are purchasing the best vehicle at the lowest price! Our research includes, but not limited to condition, mileage, options, color, and availability of the other vehicles in the marketplace. We also utilize state of the art software and technology to compare our used cars with others in our market area in order to offer you the best deals available! Hi-Line Autohaus Pre-Certified: Every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle’s age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale.
All of our vehicles are offered with Ally Appearance Protection (AAP) for an additional $695 which includes a 5 Year warranty. Please see dealer for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 733 reviews
June 01, 2025
Rich was wonderful to work with. No stress, easy conversation and met our goals. Thanks so much Rich!! No stress, easy conversation and met our goals. Thanks so much Rich!! More
by jennifera.wood
May 27, 2025
Rich was very helpful and patient when it came to purchasing my vehicle and made sure the service I was receiving was top tier. purchasing my vehicle and made sure the service I was receiving was top tier. More
by mwyetter1
April 29, 2025
I purchased a BMW 428i from Hi-Line Auto online, had a great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your next vehicle purchase, and call Carl to make the sale go smooth! More
by Brian Wenning
Employees Worked With
April 26, 2025
Naasir was amazing from the time we greeted each other and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment rang and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment range. They worked together and today I get to drive off with my new car. Thanks team! More
by GMac
Employees Worked With
Naasir Duck, Justin Cambric
April 26, 2025
Had a great experience bought a Tesla from Carl and Josh did the financing. Awesome did the financing. Awesome More
by ateigue
Employees Worked With
April 12, 2025
I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. First and foremost, Rich's customer service was outstanding. He was incredibly courteous, attentive, and genuinely interested in helping me find the right vehicle for my needs. He made me feel comfortable and valued as a customer, without any pressure. Rich's knowledge of cars is truly impressive. He was able to answer all of my questions thoroughly and accurately, demonstrating a deep understanding of the vehicles he was selling. He provided valuable insights and helped me make an informed decision. Finally, Rich's follow-up was excellent. He stayed in touch with me throughout the process, ensuring that everything went smoothly. His dedication to customer satisfaction is evident, and I truly appreciated his commitment. I highly recommend Rich to anyone looking for a car salesman who is knowledgeable, courteous, and dedicated to providing excellent customer service. He made the car-buying process a positive and stress-free experience. More
by Jimoh
