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Hi-Line Autohaus

Charlotte , NC

Overview
Employees
Reviews
Vehicles
4.9
733 Reviews
The Hi-Line Autohaus Difference! At Hi-Line Autohaus, every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle's age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. Our goal is to provide you with a vehicle you can trust backed by quality, service, and long-term peace of mind. Disclaimer: HI-LINE’S INTELLIGENT PRICING: Our experienced pricing team performs a vast amount of research when pricing our vehicles to ensure that you are purchasing the best vehicle at the lowest price! Our research includes, but not limited to condition, mileage, options, color, and availability of the other vehicles in the marketplace. We also utilize state of the art software and technology to compare our used cars with others in our market area in order to offer you the best deals available! Hi-Line Autohaus Pre-Certified: Every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle’s age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. All of our vehicles are offered with Ally Appearance Protection (AAP) for an additional $695 which includes a 5 Year warranty. Please see dealer for details.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 733 reviews

March 18, 2025

Very good customer service helped a lot. Gave us complimentary drinks. very nice people. Very easy to talk to as well. More

by bcdixon23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
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Mar 18, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words! We're thrilled to hear you enjoyed the complimentary drinks and had such a positive experience with our team. We always aim to make our guests feel comfortable, and it's great to know that we succeeded. We hope to welcome you back soon! Happy Motoring, Hi-Line Team

March 11, 2025

Thank you so much Nasir, the car runs smooth and you stuck with us till the end! More

by G
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
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Mar 12, 2025 -

Hi-Line Autohaus responded

We greatly appreciate your time and effort in providing valuable feedback. Your input is instrumental in helping us improve. Happy Motoring, HiLine Team

March 01, 2025

A very easy process, that sales person was very knowledgeable and literally held my hand through the process. More

by lannpick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Marlowe, Naasir Duck, Lonnie Hanna
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Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your feedback. We're thrilled to hear that the process was easy for you and that our salesperson was able to provide such knowledgeable and supportive assistance. We strive to ensure every customer feels confident and well-guided throughout their experience. Your satisfaction is very important to us, and we appreciate your input. Happy Motoring, HiLine Team

February 23, 2025

Great experience working with Hi-Line Autohaus. The attention throughout the process was great. Shout out to Naasir Duck for taking great care of us. More

by elkinsjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck, Justin Cambric
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Feb 28, 2025 -

Hi-Line Autohaus responded

Love the pic of the BMW! Thank you for your feedback. We're delighted to hear that you had a great experience and that our team, particularly Naasir Duck, was able to provide excellent service throughout the process. We truly appreciate your recognition and are grateful for the opportunity to assist you. Happy Motoring, HiLine Team

Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for your kind feedback. We're delighted to hear that you had a great experience working with Hi-Line Autohaus. It's wonderful to know that you felt well taken care of throughout the process. We will be sure to pass along your appreciation to Naasir Duck for his exceptional service. We truly value your business and look forward to serving you again in the future! Happy Motoring, HiLine Team

January 28, 2025

I had an amazing experience at Hi-Line Autohaus. From the moment I walked in, the customer service was exceptional. My salesman, Rich Bogert, was incredibly knowledgeable and took time to understan More

by BevGill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Looking mighty sharp with the New Ride...Thank you so much for sharing your experience! We're thrilled to hear that from the moment you walked in, you felt well taken care of. Rich Bogert is truly an asset to our team, and we're so glad to know he made you feel comfortable and listened to your needs. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you. We hope you enjoy your new vehicle! Happy Motoring, HiLine Team

January 18, 2025

Rich did it again. I was so happy with my last purchase that I had to come back. Hi-Line Autohaus is the only place I want to purchase. Everyone & everything impressed More

by Kellikel80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your incredible feedback! We are beyond thrilled to hear that your experience with us, and with Rich specifically, continues to exceed your expectations. It’s truly an honor to be your go-to place for car purchases. We’re so glad that our team and service have impressed you, and we deeply appreciate your kind words. We look forward to continuing to serve you and can’t wait to see you again. Thanks again for choosing Hi-Line Autohaus! Happy Motoring, HiLine Team

January 10, 2025

Rich was a pleasure to do business with. We thoroughly enjoyed how he described the vehicles in detail and spent time to answer all of our inquiries. Thank you Rich for a fantastic experienc More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

hank you so much for your wonderful feedback! We're thrilled to hear that Rich made your experience a great one. His detailed descriptions and willingness to take the time to answer all of your questions are exactly what we strive for. It’s wonderful to know you enjoyed working with him and that he was able to provide you with the information you needed. We truly appreciate your kind words, and we're so glad you had a fantastic experience with us. If you ever need anything else, we’re here to help. Thanks again, and we wish you many happy drives in your new vehicle! Happy Motoring, HiLine Team

January 03, 2025

Had a fantastic experience with HI-Line Autohaus! I worked with Tina and from the moment I inquired about the car to the moment I drove off she didn’t miss a beat! She made the experience exciting an More

by Cheddar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Gordon , Justin Cambric
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Tina and the team at HiLine Autohaus was fantastic. It’s great to know that we were able to make the car-buying process exciting and enjoyable for you, and that we were able to offer a fair trade-in value and a great price on your new vehicle. We truly appreciate your kind words and are so grateful for the opportunity to assist you. When the time comes for your next vehicle, we’ll be ready to provide you with the same excellent service! Thank you again for choosing HiLine Autohaus! Happy Motoring, HiLine Team

January 02, 2025

Rich was very knowledgeable and patient. He made the the whole car buying process smooth and stress free. Overall a great experience from start to finish. More

by JS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for sharing your experience! We truly appreciate your kind words about Rich. It's wonderful to hear that he was patient and dedicated throughout the process, even when challenges arose. We understand how important it is to have someone who is there for you every step of the way, and we're so glad Rich could provide that support. Thank you again for your trust and for taking the time to share your feedback. If you need anything else, we’re always here to help! Happy Motoring, HiLine Team

January 01, 2025

Rich was awesome and was very patient through a very long process. There were times that he could've helped others while I had issues, but he continued to assist me. I appreciate that. More

by jasmgrier34
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cambric
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for sharing your experience! We truly appreciate your kind words about Rich. It's wonderful to hear that he was patient and dedicated throughout the process, even when challenges arose. We understand how important it is to have someone who is there for you every step of the way, and we're so glad Rich could provide that support. Thank you again for your trust and for taking the time to share your feedback. If you need anything else, we’re always here to help! Happy Motoring, HiLine Team

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