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Hi-Line Autohaus
Charlotte , NC
694 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 694 reviews
August 18, 2008
Most of the promises that were made prior to the sale were not kept. I was personally lied to several times, and given run around when I confronted the management. They were gone as far as to provide me were not kept. I was personally lied to several times, and given run around when I confronted the management. They were gone as far as to provide me with false documentation regarding the car's repairs. Stay away from these guys!!! They're bunch of crooks and they will not give a crap about you once they sell you the car. I was mistreated by the owner himself and will never ever go back nor will I recommend them to anyone. More
by Autolover
Employees Worked With
2
February 08, 2008
In and out in under 2 hours, buying a wonderful car. Salesman (Zeke) was honest, friendly and great to work with! Will definitely check out there stock next time we buy a car. Salesman (Zeke) was honest, friendly and great to work with! Will definitely check out there stock next time we buy a car. More
by abarron
Employees Worked With
Zeke
August 06, 2007
Loved the salesman from first phone call. Went in and dealt with owner and then salesman. Both were extraordinary in customer service! Loved it! Didn't buy one of their BMW's or Lexus', but a Toyota a dealt with owner and then salesman. Both were extraordinary in customer service! Loved it! Didn't buy one of their BMW's or Lexus', but a Toyota and they treated me like royalty! Highly recommend to anyone looking for an honest, friendly dealership. Will buy from them next time - definately! More
by lisacharyl
Employees Worked With
Robin, Jeoff, Ali
