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Hi-Line Autohaus

Charlotte , NC

4.9
733 Reviews
The Hi-Line Autohaus Difference! At Hi-Line Autohaus, every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle's age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. Our goal is to provide you with a vehicle you can trust backed by quality, service, and long-term peace of mind. Disclaimer: HI-LINE’S INTELLIGENT PRICING: Our experienced pricing team performs a vast amount of research when pricing our vehicles to ensure that you are purchasing the best vehicle at the lowest price! Our research includes, but not limited to condition, mileage, options, color, and availability of the other vehicles in the marketplace. We also utilize state of the art software and technology to compare our used cars with others in our market area in order to offer you the best deals available! Hi-Line Autohaus Pre-Certified: Every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle’s age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. All of our vehicles are offered with Ally Appearance Protection (AAP) for an additional $695 which includes a 5 Year warranty. Please see dealer for details.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 733 reviews

March 01, 2013

I can't say enough good things about Hi-line Garage. You could not ask for a more helpful or knowledgable staff! I would highly recommend them to anyone looking for luxury vehicles at competitive prices More

by Brittany.Barefoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dickerson
February 24, 2013

Phil is terrific. Very knowledgable and outstanding style. His knowlege of the BMW vehicles was better than most of the dealers themselves Thank You Phil! More

by Kevino839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
February 16, 2013

Absolutely the best experience I've ever had at a dealership. Philip is a very knowledgable sales associate and very easy to work with. This is a no pressure dealership. They have a large inventory o More

by walkinboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kirkpatrick
February 15, 2013

My wife and I bought a 2011 Mercedes E350 at Hi Line Garage in Charlotte, NC. I was a great experience. We were in and out in less than two hours. The sales person was friendly and helpful. Post sales More

by dalatois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Robinson
February 14, 2013

My experience with this dealership was great far as price an my purchase which was a M45 infiniti. I have received so many compliments about my car until I'm almost scared to drive it for the fear that I can More

by CristalWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito
February 14, 2013

I wanted to surprise my daughter for her 16th birthday with the car she has been "dreaming" about. Since we live in Florida, Phillip overnighted the keys so I could present them to her on her birthday. Th More

by Bimdoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Kirkpatrick
February 11, 2013

Like the no haggle pricing. Believe I got a good deal from a price perspective vs. a dealership. Sales tactics were not "honorable" 1. Tried the whole payment pricing...ie. your payment will be XXX More

by eastmidwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Washington
January 25, 2013

When I first looked into Hi-Line Garage I was skeptical of the quality their cars may be in for the prices they offered, not to mention apprehensive of doing business as an out of town buyer for a car I ha More

by nrdavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pennick, Rob Cornwell
January 23, 2013

Met with Robbie, whom wasted quite a bit of our valuable Saturday time. Robbie would not let us test drive the 2 cars we liked for some reason. Robbie suggested we go down the street to Hendrick where we More

by spf1268
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Phil
Jan 23, 2013 -

Hi-Line Autohaus responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Your feed back is very important to us. We are always interested in improving our customer service. Thank you, Hi-Line Garage

Jan 23, 2013 -

Hi-Line Autohaus responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Your feed back is very important to us. We are always interested in improving our customer service. Thank you, Hi-Line Garage

Jan 24, 2013 -

spf1268 responded

Not interested. Your sales guy Robbie is an Asshole and we bought a car 'down the street' just like he instructed us to do. FU for wasting our time.

Jan 24, 2013 -

spf1268 responded

2x...

January 17, 2013

Fast easy transaction. Vito was very thorough and professional. The car - 2009 BMW 128 -- is terrific, everything that was promised. I bought it sight unseen, saw it online and ordered it over the More

by maryx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito
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