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Hi-Line Autohaus
Charlotte , NC
694 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 694 reviews
July 13, 2024
Great experience overall! ! 10/10 for customer service!! Rich was super helpful and informative and walked me through every step. Would recommend him to anyone!! ! 10/10 for customer service!! Rich was super helpful and informative and walked me through every step. Would recommend him to anyone!! More
by shewitt822
Employees Worked With
July 08, 2024
Only good things to say about the experience. Naasir was attentive and knowledgeable in the process. He kept me updated on inventory changes and understood my desires in the process. My time was Naasir was attentive and knowledgeable in the process. He kept me updated on inventory changes and understood my desires in the process. My time was respected and I felt that all along the process. Being a BMW enthusiast for a number of years I can say their models are well equipped with desired packages. I would recommend both Naasir and Hi-Line with your vehicle purchasing endeavors. I appreciate their efforts. More
by D. Hoke
July 08, 2024
Rick was super helpful. They definitely stand behind their product which is always appreciated. There were some damaged trim pieces on the radio which they immediately order They definitely stand behind their product which is always appreciated. There were some damaged trim pieces on the radio which they immediately ordered to replace for me for free! With Rick, great vehicle selection, reliable vehicle care, and the appearance package, I would definitely recommend shopping here More
by Sam Williams
July 07, 2024
We had a great experience with both Rich and Hi-Line. Love our new car Love our new car More
by Theisld
July 06, 2024
They were super helpful and supportive the whole way. They were great to talk to while waiting on paperwork and made everything really easy. They were great to talk to while waiting on paperwork and made everything really easy. More
by Rdejesus1205
June 30, 2024
They have an amazing selection of cars. The service from my initial call to when I made my car purchase was top notch. They were not pushy whatsoever and very knowledgeable. Terry was very The service from my initial call to when I made my car purchase was top notch. They were not pushy whatsoever and very knowledgeable. Terry was very patient during the process and was great to work with. I highly recommend this dealership! More
by ashley.gravely59
June 29, 2024
Rich, a long with everyone else, was amazing to work with. Very up front and transparent about everything. Best car buying experience I've ever had! with. Very up front and transparent about everything. Best car buying experience I've ever had! More
by sdsmith1975
June 29, 2024
Rick was professional and very helpful through the whole process. He made the car buying experience fun process. He made the car buying experience fun More
by nbalvare
June 24, 2024
Such a great experience! Quality of cars, prices, and staff was top notch. The best experience I have had buying a car and will definitely go back again. Quality of cars, prices, and staff was top notch. The best experience I have had buying a car and will definitely go back again. More
by Aimee S.
