Hi Lo Auto Sales of Frederick
Frederick, MD
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Excellent sales service Had a really good salesmen named Greg help me when I arrived at your 355 location. He was very courteous and knowledgeable and I didn’t feel like he w Had a really good salesmen named Greg help me when I arrived at your 355 location. He was very courteous and knowledgeable and I didn’t feel like he was trying to just sell me a car but actually wanted to help me figure out what the best car was for me and what was the best way for me to go about getting that car. Unfortunately I wasn’t able to afford yet the car that made the most sense to me but when I can I will definitely come back to this location and work Greg again! Would definitely recommend to my friends to come to this location and specially ask to work with Greg! More
Outstanding customer service I have given this rating based on the fact that when I visited this dealership Greg took great care of me and made me feel comfortable buying a car. I I have given this rating based on the fact that when I visited this dealership Greg took great care of me and made me feel comfortable buying a car. I would definitely visit this dealership again. More
Easy, friendly, and painless From the moment I stepped onto the lot, I was met with fantastic service. Greg helped me find a car that fit my budget and met my criteria for my car. From the moment I stepped onto the lot, I was met with fantastic service. Greg helped me find a car that fit my budget and met my criteria for my car. I will be recommending Hi Lo to my friends and family and referring them to Greg. He was extremely helpful and friendly. More
Love it! My sales person was amazing! He knew all the right cars to show me and my husband. We had a bunch of questions and he knew every answer. Greg definite My sales person was amazing! He knew all the right cars to show me and my husband. We had a bunch of questions and he knew every answer. Greg definitely went above and beyond for us! I would recommend him to everyone and will definitely be coming back in to see him when we need a new car. More
Rachel McVearry is an AWESOME Salesperson I went to Hi-Lo auto sales with the intention of shopping around for a new vehicle for my family. Upon entering the dealership, I was pleasantly gree I went to Hi-Lo auto sales with the intention of shopping around for a new vehicle for my family. Upon entering the dealership, I was pleasantly greeted by Rachel. Not only was she extremely pleasant and welcoming, but she was interested in my story as to why I was looking for a new vehicle. I knew then that I wouldn't be treated like any other customer. She treated me like I was a close friend. I explained to her that I have four children, so I would need a vehicle to accommodate at least 6 people. Rachel then went through all the vehicles on the lot which would fit my requests. After test driving the vehicles at the lot, she went above and beyond and helped me look at the inventory at their other location. Once I found a vehicle I would be interested in, we went to the other location to test drive the other vehicle. Along the way, she was extremely friendly and easy to talk to. The fact that she went above and beyond to find me a vehicle at one of their two locations made me feel like I was more than just another sale to her. Throughout the entire process of purchasing the vehicle, she was involved in every process along the way. Not only did I buy the first vehicle, my fiancee and I went back to buy another vehicle from her. The next time we saw each other, over five months later, she still remembered me by name! And sales people tend to never remember names! She made me feel at home all over again when I came back. She remembered details of my back story that I never expected her to remember, but she did. Her pleasant demeanor was just as gracious and helpful as the first time I purchased an SUV from her. Working with Rachel made buying a car a FUN experience, rather than a hassle. I would highly recommend that others use Rachel when looking to purchase a vehicle. She will make you feel welcomed and is highly personable. Words cannot describe how much of a pleasant sales woman she is! She puts customers first! More
Awesome Experience !! The sales team was very knowledgeable and Super Professional. Mike Z. made my car buying experience seamless and worthy of my time and money. In the f The sales team was very knowledgeable and Super Professional. Mike Z. made my car buying experience seamless and worthy of my time and money. In the future I will continue to refer my family and friends to Hi Lo Auto Sales as I've made it my car purchasing home More
Wonderful staff When I bought my car the staff was very helpful and polite with everything I needed. Mike had worked with me for several days until I found the car fo When I bought my car the staff was very helpful and polite with everything I needed. Mike had worked with me for several days until I found the car for me that I love!!! Price was within my budget and the overall process was done in no time once I found my car! I have already recommended people to stop by. More
Wonderful experience! I bought my first car from Hi Lo. They made the experience hassle free and fast! Mike was great in finding me what I wanted in my preferred budget. Ve I bought my first car from Hi Lo. They made the experience hassle free and fast! Mike was great in finding me what I wanted in my preferred budget. Very friendly and welcoming customer service! More
Great experience! Friendly staff and amazing customer service! Dylan Coulter was awesome! Will definitely be back in the future and recommend to friends and family. Friendly staff and amazing customer service! Dylan Coulter was awesome! Will definitely be back in the future and recommend to friends and family. More
Easy and great experience We had the pleasure of working with Dylan. He was low pressure and easy to work with. I ended up visiting twice to check out the same car. After a few We had the pleasure of working with Dylan. He was low pressure and easy to work with. I ended up visiting twice to check out the same car. After a few days of visiting other car dealers in the area, Hi Lo was the most professional and had great values. Their finance manager worked with us to get us the best deal. I would definitely recommend Dylan and the team at Hi Lo! More

