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Hi Tech Luxury Imports

Austin, TX

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rated
3 Reviews

12925 Pond Springs Rd

Austin, TX

78729

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April 30, 2021

Worthless service department for Pre Purchase Inspection. Go elsewhere. Was charged for 3 hours of work to do a PPI which took under 2. Whoever did the work missed so many obvious things. I do not believe More

by j-beegood
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan
May 10, 2021 -

Hi Tech Luxury Imports responded

Brian - We really were hoping to help you the best we could. Please let us know if we can help you moving forward. You were charged the basic fee for a PPI of $495.00 plus SS/Tax etc. Tech was flagged for two hours only. This was the time he spent on it. Car was reported as a Lemon by the manufacturer back in 2007. One service reported at 41,565 miles and one more at 64,033 miles. No other service reported. Items reported in the inspections: 1) Front cover gasket leaking. $5590.00 2) Rear upper and lower control arm. $18,180.00 3) Set of tires. $1419.25 4) Alignment. $400.00 5) Renew Engine Coolant. $522.00 6) Missing a radio. $8135.00

February 16, 2021

Who leaves a complaint for a brand new car dealership?? This dealership deserves 6 stars. They are the best in town by far, probably best in Texas. You can't beat the prices and customer service here. More

by Jeffy Bargh
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Adlesman
Mar 01, 2021 -

Hi Tech Luxury Imports responded

Jeffy - we really appreciate your 6 stars and look forward to serving you in the future!

January 04, 2020

I was scammed I emailed the GM, Apollo, 8 days ago. Since he refuses to respond to me, I'm leaving a review. This was my email to him. Apollo, I've been with More

by brad
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Elias Nawas
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