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Highland Park Ford Lincoln - Service Center

Highland Park, IL

4.8
69 Reviews

69 Reviews of Highland Park Ford Lincoln - Service Center

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May 06, 2019

Great car. Great service. Great dealer!! From the moment we stepped into the showroom we were treated great. Al Frisch has been so kind and accommodating throughout the whole process and it c More

by surveylady1@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mgr
April 08, 2019

Ford Focus Repair I had an extensive repair need on my Ford Focus. The service manager kept me informed of the progress and my service rep Emily, kept in touch and mad More

by Drmicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
March 25, 2019

Recall went well Brought our car in for the passenger side airbag replacement recall. Everything went well and no weird noises after the dashboard was put back togethe More

by JBL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
February 20, 2019

Quick and easy My service was delivered with quick and efficient effort. I was in and out of the dealership within thirty minutes. I was provided with a rain check f More

by julieblanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl s
November 29, 2018

Friendly but a bit slow The friendly and accommodating atmosphere of the dealership is good, but overall speed of service for something named Fast Lane is a little bit off. I More

by Hsquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
November 11, 2018

A dealer with fair prices and good service! I have alway's received a very fair price on new vehicles at Highland Park Ford. I had made an appointment to have my truck serviced. My truck had a r More

by Bambam&dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owner: Al Frisch, Cheryl s
November 02, 2018

Great dealership experience The service writer that took care of me was named Herb. Herb was very polite and professional. The repairs were done quickly and properly. I highly More

by Mark b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl s
October 24, 2018

New tire and oil change Service is always excellent!! Everyone is so friendly and work hard to please!! I’ve been going to Ford for many years buying, leasing and service. Al More

by Cynde1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Marty, everyone in service!
October 23, 2018

Great service We have had our Lincoln serviced here for past 5?years and have been impressed with the quality of the service - consistently providing us with qualit More

by mleavitt13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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