Hilbish Ford

Maintenance Went to Hilbish Ford because turning signals was not working, with them NOT checking things out, I was told I needed a new all purpose control arm at Went to Hilbish Ford because turning signals was not working, with them NOT checking things out, I was told I needed a new all purpose control arm at the cost of 260.00 dollars and a total cost of 451.00 dollars installed, bought the same arm on amazon for 42.00 dollars, took my vehicle somewhere else, had it installed and had the relay changed for 92.00 dollars, So 92.00 vs. 451.00 wow I saved 359.00 dollars. SMH More

My first online purchase Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thomps Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thompson, online sales) was the only one that followed my simple instructions. The others just couldn't seem to understand. The price quote from Hilbish was the best by quite a bit of money. I made an appointment to meet with Dennis Rowland (sales), and the deal was sealed within 10 minutes. This is the 8th new vehicle we have bought from Hilbish, and was really glad they gave us the best price. BTW, they also have a great service department. I have been dealing with them for over 30 years. More

Excellent I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really pr I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really prefer to deal without the usual B.S. and Jennifer was perfect. I ended up with vehicles that met what I was looking for, and the response I have gotten from after-the-sale is great. More

Dealership Refuses to Honor their Own Service Rebates Had what they call 'The Works' performed on my Chevrolet Avalanche. The work included a $10 mail in rebate. So I submitted ALL information according Had what they call 'The Works' performed on my Chevrolet Avalanche. The work included a $10 mail in rebate. So I submitted ALL information according to what they required. They accepted the rebate. Couple weeks later they claim the receipt from the dealership does not match their records. This must happen a lot because when you submit the information they tell you that if there are problems matching records, they require you to drive back down to dealership and get more records costing me more time than I want to devote for $10. I personally think they run out of money and this is their way to delay honoring rebates. I contacted the dealership twice and they refuse to respond. I have 4 vehicles and will take them all to the Chevrolet dealership. More

Great experience on auto purchase! Purchased '17 Fusion and the process was great. Dennis was very helpful with the process and made sure every part of the deal was complete. Have purch Purchased '17 Fusion and the process was great. Dennis was very helpful with the process and made sure every part of the deal was complete. Have purchased many vehicles from Hilbish and will continue in the future. Service department was great also setting up connections with car. More

Excellent Customer Service~ Thank you Charlie B. for your great service! We love our certified Ford T150! We drove over an hour to get there. Everyone was very very friendly Thank you Charlie B. for your great service! We love our certified Ford T150! We drove over an hour to get there. Everyone was very very friendly and went above and beyond to help us out! More

Got me in a new car!!!! I went to Hilbish and they went way over and beyond to get me into something that fit my budget. I have purchased from them several times and each tim I went to Hilbish and they went way over and beyond to get me into something that fit my budget. I have purchased from them several times and each time was smooth sailing. Jeff and Eddie were awesome and helped me out beyond what I expected. So...thank you guys for the new car, that I can afford and I WILL be back!!!! More

Horribly ripped off and cheated!! They don't tell you about fees until it's already been done. They made me pay for labor that wasn't done. They tried to make me pay for a part that wa They don't tell you about fees until it's already been done. They made me pay for labor that wasn't done. They tried to make me pay for a part that was wrong on the car that they put on. Took way too long to get a part and then wouldn't give any kind of compromise on it because I no longer had the car. More

Great experience and people. Stopped by to look at a used Expedition Limited, and ended up taking it home. The experience was as smooth as could be. They made an offer on my trade Stopped by to look at a used Expedition Limited, and ended up taking it home. The experience was as smooth as could be. They made an offer on my trade I countered and we came to an agreement. All negotiations were handled by Charlie. No shuffling in and out to the sales manger, or finance people. Everybody we dealt with were awesome. Paperwork took a little longer than expected, but it is what it is. I will definitely be doing business with them in the future. More

Never again My husband & I recently bought a jeep from the used car lot, we paid cash, every last penny. No payments, financing, we asked a price & went & got the My husband & I recently bought a jeep from the used car lot, we paid cash, every last penny. No payments, financing, we asked a price & went & got the money no questions asked. Got a 30-day tag for the car & were told the permanent would get sent to the dealer & we would be called for pickup. Three days before our 30-day expires, still no permanent tag, so we call our lousy salesman, not able to get in touch with him because apparently Hilbish offers ten breaks a day, and we get told that someone has already came to pick up our tag... Not us. Now we have no permanent tag, an expired 30-day, & no one is doing anything to help us. I wouldn't recommend this place to my worst enemy. More