Hilbish Ford

From the time I walked in the door at Hilbish Ford, I felt welcome and very comfortable. Chris Tiedman, the internet manager, was straight forward and very easy to work with. I was introduced Rick Guid felt welcome and very comfortable. Chris Tiedman, the internet manager, was straight forward and very easy to work with. I was introduced Rick Guido, Charlie Brown, and Steve and found them all to be genuine people. It was also nice to hear from Chris how much he respects Mr. Hilbish and how he is a great guy to work for. Hilbish Ford has a good honest feel to it and I definitely WILL recommend them to all my friends and family/. More

We received excellent service at this dealership. Thomas Dunlap went above and beyond what anyone could expect to help get me into this vehicle. I would highly recommend them. They were very helpful in hel Dunlap went above and beyond what anyone could expect to help get me into this vehicle. I would highly recommend them. They were very helpful in helping select the vehicle that met my needs and budget. More

My wife and I went to the dealership to purchase a 2010 mustang gt and they did everything they said they were going to do and more to find us the right deal at a payment we could afford. Other dealerships mustang gt and they did everything they said they were going to do and more to find us the right deal at a payment we could afford. Other dealerships we went to would not give us what we were asking for our 2006 mustang gt. They did more than give us what we wanted.They payed the car off and found a way to get our payments were they needed to be for us to feel comfortable. We have purchased, counting the mustang we just bought, 4 cars in the past 5yrs from them and everytime we leave we are pleased. I highly recommend this dealership and recommend you speaking with Jeff about buying a car and Thomas about getting it financed. They both went out of their way to make our experience a very good one. They are very professional and explain everything were you can understand it. This truly is a 5 star dealership and it shows. Thanks for everything Hilbish Ford. More

JExceptional Professionalism, candor, and politeness. Thanks to jason thompson, herbie oxendine, and charlie brown for a job well done. The sales staff listened to our needs and found the correct vehicle Thanks to jason thompson, herbie oxendine, and charlie brown for a job well done. The sales staff listened to our needs and found the correct vehicle to suit our needs budget and expectations. Hilbish made the process easy. More

The overall experience buying my new 2011 Ford Escape from Hilbish Ford was great. The knowledge of the salesman, Chris Tiedman, was unequaled by any dealer I've worked with in several years. The whole p from Hilbish Ford was great. The knowledge of the salesman, Chris Tiedman, was unequaled by any dealer I've worked with in several years. The whole process of locating the right vehicle, negotiating the price of the new car plus the allowance for our trade-in went really smooth. Once the sale was completed the only negative was the amount of time it took to complete the paperwork for the sale as they had a new employee who was experienced in this work but just not at this dealership. Otherwise, I would say that this transaction was almost effortless and certainly a good experience that will keep me coming back to Hilbish when another vehicle is needed in the future. More

I drive from Salisbury to Hilbish, about 20 miles to be treated like a customer wants to be treated with honesty and understanding. I have purchased several new cars and trucks from Hilbish over the years. treated like a customer wants to be treated with honesty and understanding. I have purchased several new cars and trucks from Hilbish over the years. Bill Overcash is outstanding. He cares about his customers and has excellent communication skills. No wonder he has been at this dealership for over 50 years. At Hilbish, I feel no pressure, all that work there take "ownership" in pleasing the customer. I like that experience. I am also driving a new 2011 Explorer and love the ride which is even better knowing the purchase experience was good too. Yes the new car retail folks need to make a buck, but I did not feel like I was taken advantage of either. Actually, a win-win expereince for all. I let Hilbish do all my maintenance work too. They have been fair and honest in the shop area too. Tommy Moore, the service manager, is friendly and helpful. Even the staff, Lisa on the switch board and Shannon of who takes the money are always pleasant make the customer feel good. No wonder I drive from Salisbury to Hilbish as the local dealer has a very long way to go to learn to carry Hilbish's "lunchbox". If in the need for a new set of wheels, I would recommend you seek out Bill Overcash, If other dealerships could clone Bill, I bet their business would increase. Also worth mentioning is that the finance manager Charlie Brown worked for the customer getting the best rates and no high pressure either. Patty in the body shop made sure that a door ding when the car was two days old was taken care of in a professional manner. Just good all around folks in the car business that take pride in pleasing the customers. More

My experience with Hilbish Ford started on a sour note, my Ford Windstar was not running right and they tried replacing a few different parts and nothing seemed to fix the problem. I then started correspon my Ford Windstar was not running right and they tried replacing a few different parts and nothing seemed to fix the problem. I then started corresponding with Tim Vaughn who suggested I trade. I was very uncertain we could because of negative equity and credit issues. Tim put me in touch with Thomas.It took a couple days to get worked out but Thomas and the entire Hilbish team really came through!! They put me in a very nice used vehicle and my payments only went up a minimum amount. Overall I am very happy with the results of my visit. More

I recently purchased a new Ford F-150 from Hilbish Ford and have been extremely pleased with the whole experience. My salesperson, Jimmy Knox, was a pleasure to work with, responsive and informative at al and have been extremely pleased with the whole experience. My salesperson, Jimmy Knox, was a pleasure to work with, responsive and informative at all times. My truck arrived sooner than expected. He arranged for me to take delivery on very short notice since I was soon to travel out of town. My truck was perfect, having everything I requested and nothing that I didn't request. I have no complaints at all and would definitely recommend Hilbish Ford and Jimmy Knox to anyone. More

Terrific Service and Parts Dept. Terri B is awesome ! I would recommend this Dealership to anyone. I havent delt with the Sales Dept. But i could not see why it would be any different. No complaints from would recommend this Dealership to anyone. I havent delt with the Sales Dept. But i could not see why it would be any different. No complaints from me. Both of my cars of running great ! Hilbish is actually further away than Dale Jarrett from my home but the Service staff is so nice I just drive a little further. Hilbish Ford (Motorsports) #1 More

I was given a hard time at several dealerships because of my credit and the only co-signer I had was in the Virgin Islands. But I came Hilbish and they found a lender that worked with me and I had a new car my credit and the only co-signer I had was in the Virgin Islands. But I came Hilbish and they found a lender that worked with me and I had a new car in a matter of hours!! I would recommend them any day!!!!!!! More