Hiley Acura

Bait and switch Emailed Mac Churchill Acura about a Toyota Sienna they had for sale. Response to me indicating the Sienna was still available. Received a call from th Emailed Mac Churchill Acura about a Toyota Sienna they had for sale. Response to me indicating the Sienna was still available. Received a call from the one of their salesman (Warren G.) to set up an appointment and view the Sienna, which he confirmed was still available for sale. The day before my appointment, I called Mac Churchill Acura to confirm the Sienna was still available for sale, in which another salesman, Robbie, told me that it was. The morning of the appointment, received a call from Robbie confirming my appointment and that the Sienna was still available for sale. When I showed up for my appointment, I was shown a Honda Odyssey and informed that the Toyota Sienna was no longer available for sale. More

My salesman Ped I recently purchased a Bmw 328i from Mac Churchill, and I must say I am elated by the work of my salesman Ped. He went above and beyond to help me out I recently purchased a Bmw 328i from Mac Churchill, and I must say I am elated by the work of my salesman Ped. He went above and beyond to help me out with my situation and get me a car I had no intentions of getting because I figured I couldn't. Ped was on the ball, keeping me informed of the whole process, (6 days), and working diligently to make sure I had all my questions and concerns answered. This man knows how to communicate and has great knowledge of the car business. I'd highly recommend coming here for your next car and to as well, seek out Ped! Peace and Blessings. More

WHAT A POSITIVE EXPERIENCE I had no Idea getting a new car was so easy....Wish I had come in sooner...Being an elderly woman and trying to get a new car frightened me a little. I had no Idea getting a new car was so easy....Wish I had come in sooner...Being an elderly woman and trying to get a new car frightened me a little...But everyone involved made it a walk in the park....the monthly payments were fit to suite me...and the car which they personally selected for me was even better....Didn't have to walk all over the lot looking for something and at my age who needs it....Thanks so much...Light and Love.....Helen Jones- Jackson More

MY NEW CAR I had a great experience with this dealership. They really work on you with the prices and monthly payments. It is my first time going through the pro I had a great experience with this dealership. They really work on you with the prices and monthly payments. It is my first time going through the process of buying a car. Tony Mendez was very helpful. It was an all day event and a big waiting game but it was all worth it. More

Frauds I had a recall on my TL and went to find out what my options were. I went into the Dealership with 50,000 miles on my car and after three hours of th I had a recall on my TL and went to find out what my options were. I went into the Dealership with 50,000 miles on my car and after three hours of the run around. He sent some other guy to tell me"they could not meet my terms and gave me my keys. I Left the dealership with 55,000 miles on my car? Eric Logan showed me the pic that he took of my odometer. He didn't know I had a pic of my own. I NEVER go over my oil change and my last was with Mac Churchill. My sticker reads 54,000 and the oil life is at 60%. I don't know how or why. BUT THEY DID IT!!! NEVER GOING BACK!!!! More

lying -using a recall to push sales Lied to that parts were not in stock until July and offered financing on new car or a loaner till then. Appointment scheduled on mMonday. Lied to that parts were not in stock until July and offered financing on new car or a loaner till then. Appointment scheduled on mMonday. More

Great working with Jason Jason Lee was great! From the time he spent with me on the phone on Saturday to the purchase on Monday, he really helped us understand what a great ca Jason Lee was great! From the time he spent with me on the phone on Saturday to the purchase on Monday, he really helped us understand what a great car Acura makes. He really did a great job with really showing us the features of the car we purchased. He let us experience the great safety features and spent the time with us to help us make the right decision. He was patient and did not make us feel high pressure. He is the kind of salesperson you want to work with to make a good decision. More

Awesome! Best buying experience I have ever had. Garrick was very professional and helpful. I was in and out very quick! I will definitely be coming back here. Best buying experience I have ever had. Garrick was very professional and helpful. I was in and out very quick! I will definitely be coming back here. More

Buying process Jason was very helpful guiding us through the buying process. He was very courteous, knowledgeable and respectful with us. While we were only "looking Jason was very helpful guiding us through the buying process. He was very courteous, knowledgeable and respectful with us. While we were only "looking", he guided us through the process, giving those opportunity to buy at several times in the process. As a salesman myself, I appreciated his low key, but professional manner. He was a delight to deal with and consider him a friend at Mac Churchill More

1st Class Customer Service This is my third Acura. Mike and Carlo make the process very simple. I always feel like a special customer. They don't just sell you a car, they pro This is my third Acura. Mike and Carlo make the process very simple. I always feel like a special customer. They don't just sell you a car, they provide excellent customer service. More