Hiley Audi Volkswagen Of Huntsville

I bought a brand new 2012 A4 Quattro manual trans in January of 2012 from this dealership, the vehicle has had the water pump and one injector replaced under warranty and the PCV valve, various modules January of 2012 from this dealership, the vehicle has had the water pump and one injector replaced under warranty and the PCV valve, various modules and gaskets O rings and other items replaced at my expense such as the shocks that were leaking more oil than the EXXON Valdez. All of this occurred after the car was barely out of warranty. The service department has actually been quite good at diagnosing the problems associated with the vehicle however the expense of having those issues rectified is prohibitive. Now with a little over 100k miles on the car, it's burning a quart of oil every 600 miles. No one at Audi notified me know about the class action suit on these engines for excessive oil consumption however they did notify me of the extended warranty on the cam chain tensioner which they refused to repair under warranty! In short, I'm stuck with $6K repair bill for replacing this dog of an engine. The people that work there can only be as good as the management team and in short, the management team at Hiley as well as Audi of America is terrible. On a side note, I haven ACURA RSX that I bought new in 2003 with 200k miles on the odometer that doesn't use a drop of oil and a 1997 BMW 318is with a 168K on the clock that doesn't use any oil either. In short, if you expect Hiley or Audi of America to stand behind their products, you will be sorely disappointed. More

Audi Huntsville is awesome I just purchased a new car here. The trade price was much better than other dealers, Mike Reed was awesome, (this is my second Audi) Mark was great in I just purchased a new car here. The trade price was much better than other dealers, Mike Reed was awesome, (this is my second Audi) Mark was great in finance, and Eric was also very appreciative of my business. All the team at Audi Huntsville made my buying experience great ! I now have 2 Audi's with the company and feel now I am part of a great family. Thanks guys.. More

Jerome is one if the best salesman I have dealt with. Top notch customer service!!! Great guy & he care! Give him a raise lol yea notch customer service!!! Great guy & he care! Give him a raise lol yea More

Detail Oriented Top to bottom customer care and service. Most pleasant group of Car Sales Employees I've had the pleasure to work with. Thank you for all the help. Top to bottom customer care and service. Most pleasant group of Car Sales Employees I've had the pleasure to work with. Thank you for all the help. More

I'm glad I choose Hiley and here is why I rarely write reviews but I do read them, but I deiced to find out for myself and I"m glad I did, NO ISSUES what so ever, everyone was super nice, th I rarely write reviews but I do read them, but I deiced to find out for myself and I"m glad I did, NO ISSUES what so ever, everyone was super nice, this was fun not a drag and most of all not a mistake and yes I would do it again, there was no pressure not pushing literally nothing other than for you to pick what you wanted and going through with it, we got a brand new Tiguan on 4-30 and so glad we have it love this suv after weeks of research and even test driving almost close of buying other vehicles from another dealer glad it did not happen we would have missed out on this ride, check it out for yourself YES I WOULD USE VW HILEY AGAIN, I'm giving credit were credit is due. More

Do not buy from Audi of Huntsville Al. My experience with this dealership is the most horrible service ever. I bought a used vehicle from them and never brought it home.lt was several thing My experience with this dealership is the most horrible service ever. I bought a used vehicle from them and never brought it home.lt was several things we agreed on that they never fixed when l returned to pick the car up nothing was fixed. I told them that they can keep this car that I didn’t want it. They said that l could not change my mind.I never did get to take the car home so it should still belongs to them.They will not call the bank and reverse the loan.So I guess I’m going to take legal action against them to do so. More

Horrible Experience: Sold Lemon We bought a used Porsche from Hiley. The experience was not very pleasant. But after several months of having the car we found out it was a lemon. The We bought a used Porsche from Hiley. The experience was not very pleasant. But after several months of having the car we found out it was a lemon. The car had severe damages. They never gave us carfax, we had asked for it and they stated they use a different system. We had carfax ran on it later on and found out the hard way. Would have never paid that much for the car. Total loss! More

Watch out If you want to overpay for a car and get less than fair market value for your trade-in, this is the place for you. Personally, I would rather walk to If you want to overpay for a car and get less than fair market value for your trade-in, this is the place for you. Personally, I would rather walk to California and buy an Audi there. More

Buying the Love Bug! I wanted to purchase a new car and I had the VW Beetle Convertible in mind. They had one in stock here...and I fell in love with it immediately! The s I wanted to purchase a new car and I had the VW Beetle Convertible in mind. They had one in stock here...and I fell in love with it immediately! The staff was extremely courteous, friendly and knowledgeable. The experience was painless and wonderful from the moment I walked in to the showroom to when I picked my vehicle up. I would highly recommend this dealership to all! More

Great! I had a great experience purchasing my 2018 Volkswagen Tiguan at Hiley. Tairon was very helpful and made the process as smooth and easy as possible! I had a great experience purchasing my 2018 Volkswagen Tiguan at Hiley. Tairon was very helpful and made the process as smooth and easy as possible! More