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Hiley Audi Volkswagen Of Huntsville
Huntsville, AL
538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 538 reviews
March 12, 2019
Do not buy from Audi of Huntsville Al. My experience with this dealership is the most horrible service ever. I bought a used vehicle from them and never brought it home.lt was several thing My experience with this dealership is the most horrible service ever. I bought a used vehicle from them and never brought it home.lt was several things we agreed on that they never fixed when l returned to pick the car up nothing was fixed. I told them that they can keep this car that I didn’t want it. They said that l could not change my mind.I never did get to take the car home so it should still belongs to them.They will not call the bank and reverse the loan.So I guess I’m going to take legal action against them to do so. More
by Big Mike
Employees Worked With
Courtney Brown
Helpful October 22, 2018
Horrible Experience: Sold Lemon We bought a used Porsche from Hiley. The experience was not very pleasant. But after several months of having the car we found out it was a lemon. The We bought a used Porsche from Hiley. The experience was not very pleasant. But after several months of having the car we found out it was a lemon. The car had severe damages. They never gave us carfax, we had asked for it and they stated they use a different system. We had carfax ran on it later on and found out the hard way. Would have never paid that much for the car. Total loss! More
by Porsche
Employees Worked With
Sales person not listed here. Even dealt with the manager.
July 09, 2018
Watch out If you want to overpay for a car and get less than fair market value for your trade-in, this is the place for you. Personally, I would rather walk to If you want to overpay for a car and get less than fair market value for your trade-in, this is the place for you. Personally, I would rather walk to California and buy an Audi there. More
by bye bye cash
Employees Worked With
Brett Wickizer
April 06, 2018
Buying the Love Bug! I wanted to purchase a new car and I had the VW Beetle Convertible in mind. They had one in stock here...and I fell in love with it immediately! The s I wanted to purchase a new car and I had the VW Beetle Convertible in mind. They had one in stock here...and I fell in love with it immediately! The staff was extremely courteous, friendly and knowledgeable. The experience was painless and wonderful from the moment I walked in to the showroom to when I picked my vehicle up. I would highly recommend this dealership to all! More
by LoveBug55
Employees Worked With
Sam, Greg, Tairon Payne
February 12, 2018
Great! I had a great experience purchasing my 2018 Volkswagen Tiguan at Hiley. Tairon was very helpful and made the process as smooth and easy as possible! I had a great experience purchasing my 2018 Volkswagen Tiguan at Hiley. Tairon was very helpful and made the process as smooth and easy as possible! More
by Luke’s Mom
Employees Worked With
Tairon Payne
February 08, 2018
5th VW The overall experience to buy my 5th VW was as easy as ever. I love the ease that I was able to get in, talk through my wants and the expertise that m The overall experience to buy my 5th VW was as easy as ever. I love the ease that I was able to get in, talk through my wants and the expertise that my sales rep provided. He got me into the car I wanted. More
by tennisprosean
Employees Worked With
Tairon Payne
February 07, 2018
Buying a new beetle! We had a wonderful experience with Tairon. He is very helpful and knowledgeable. He made the buying experience stress free. The staff were all very f We had a wonderful experience with Tairon. He is very helpful and knowledgeable. He made the buying experience stress free. The staff were all very friendly. More
by Fredda
Employees Worked With
Tairon Payne
January 14, 2018
Excellent All round Mike Reed has always treated me like family, it has never been about the sale but more about the experience. He has a different and more comfortable Mike Reed has always treated me like family, it has never been about the sale but more about the experience. He has a different and more comfortable sales approach than what you would find with your traditional salesman. I can highly recommend him as I know he has taken care of the people I have sent his way. The dealership always has a great selection of new and pre-owned cars to choose from and is staffed with friendly professionals. More
by Ashok
Employees Worked With
Mike Reed
January 03, 2018
Low Pressure Sales I stepped into the showroom and heard a voice ask, "Do you need some help?" Looking towards the ceiling (where the voice seemed to emanate), I respo I stepped into the showroom and heard a voice ask, "Do you need some help?" Looking towards the ceiling (where the voice seemed to emanate), I responded "Yes, I need your help!" Tairon Payne emerged from his office with a chuckle. The rest of my experience was just as enjoyable as the first few seconds. Tairon answered my questions. AND, when he did not know he sought out the answer. He gave me time to digest the answers rather than hastily moving onto the next feature/option/fact. Thank you for the low pressure sales and giving me time to come to my own conclusion. Eric Eberly More
by thevoice
Employees Worked With
Reggie Allgood, Tairon Payne
December 18, 2017
Excellent Customer Service! Mr. Tairon Payne greeted my family with a smile as we entered the dealership. He asked what brought us there today. We sat down and he asked several s Mr. Tairon Payne greeted my family with a smile as we entered the dealership. He asked what brought us there today. We sat down and he asked several specific questions to narrow down the type of car, must have and nice to have features. He then showed us a car we described which cut down alot of time. We were quickly able to test drive the car and discuss the price. He was not pushy and my family felt relaxed during this car buying experience. We were able to find a great vehicle to fit my family needs. More
by T Ben
Employees Worked With
Keith Robinett, Greg Wallace, Tairon Payne
