Hiley Mazda of Huntsville
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 378 reviews
Visited several dealerships when we were looking to move from a 2 seat roadster to an SUV. We hadn't given Mazda much of a thought but, after visting Hiley and meeting salesperson Keith Robinett we were qui from a 2 seat roadster to an SUV. We hadn't given Mazda much of a thought but, after visting Hiley and meeting salesperson Keith Robinett we were quite surprised. Keith provided us with several options for a CX-7 and CX-9, we finally choose the CX-9. Keith provided us with several purchasing options, we choose to wait until the next day and unlike most salesperson's he did not pressure us into a purchase. We called him first thing the next morning and to our surprise he had everything taken care of and we were driving our new Mazda before lunch. More
I had told my friend who works there what type of car I was looking for. He called me as soon as they got one in. The car was above what we had hoped for at a great price and they detailed and inspected was looking for. He called me as soon as they got one in. The car was above what we had hoped for at a great price and they detailed and inspected it for us. We had to deal with a couple of more people there with financing and other things and it was all very smooth. Very friendly and good to work with. Would recommend Hiley to anyone. More
I went to Hiley with the idea of going there first and then one other dealer to look for a new car for my wife. I never made it to the other dealer-it wasn't necessary. The service and professionalism fro then one other dealer to look for a new car for my wife. I never made it to the other dealer-it wasn't necessary. The service and professionalism from Keith Robinett was top-notch from beginning to end. As if the car didn't self itself, everyone at Hiley made this a very smooth transition all the way. My wife absolutely LOVES her car and that makes us both very happy. I would "Hiley" recommend this salesman and dealer to anyone considering a new vehicle! More
I had a great expierance at the Hiley dealership! Justin was very friendly and he made sure that he gave me the best deal possible! It was the quick and smoothest car purchase I have ever made! There was no was very friendly and he made sure that he gave me the best deal possible! It was the quick and smoothest car purchase I have ever made! There was no haggling or going back in forth! I would recommend Justin and Hiley to anyone!!! He took the time to explain the entire deal from the very beginning until the end! The perfect sales expierance! More
I brought my daughter in looking for her first car.we were assisted by Keith Robinett, he was very friendly and knowledgeable.she fell in love with the Mazda 2.we actually enjoyed ourselves.we would hig were assisted by Keith Robinett, he was very friendly and knowledgeable.she fell in love with the Mazda 2.we actually enjoyed ourselves.we would highly recommend Hiley Thank you all for your help More
Keith was extremely frieundly and clearly eager to please when it came to my new Mazda3. I was skeptical about buying a Mazda but with Hiley as the dealership I purchased from I feel verygood about my purcha when it came to my new Mazda3. I was skeptical about buying a Mazda but with Hiley as the dealership I purchased from I feel verygood about my purchase. Keith went out of his way the entire day to ensure I got exactly what I wanted. I was pleasantly surprised by Keith's helpfulness as it is not typical of most car salesman. I would buy from Keith and Hokey Mazda again, no question. More
My experience at the Hiley Mazda was excellent, and this is mostly due to an amazing sales consultant (Keith Robinett). As soon as I arrived at the dealership, Mr. Robinett approached me without being overb is mostly due to an amazing sales consultant (Keith Robinett). As soon as I arrived at the dealership, Mr. Robinett approached me without being overbearing or intrusive; the outstanding customer service I received began here and continued throughout my experience. The work Mazda does is high quality, and Mr. Robinett showed a knowledge of this fact by clearly conveying the benefits of what Mazda has to offer. Mr. Robinett was friendly, making me feel comfortable throughout the process. His excellent work was a major factor that made my overall experience a great one; I felt confident that I was in control of the decisions rather than feeling forced into a decision. I had used Mazda's website to find what the actual price of the car would be and printed the information in case it was needed for negotiations; but to my delight, negotiations weren't really necessary. The first price Mr. Robinett gave me was actually under the price quoted on the website. For these reasons, I would definitely recommend Mazda and specifically Keith Robinett to anyone looking to buy a car. I am extremely grateful for my experience and my new car. More
In September I came in for service and WAS approached by Keith . He jokingly ask if i would like to take a new one home. After a visiting for a short while he. soon had me out of my Mazda 3 and into a Mazda Keith . He jokingly ask if i would like to take a new one home. After a visiting for a short while he. soon had me out of my Mazda 3 and into a Mazda CX 7. IT was not an easy task but Keith and his Sales Manager made it happen. Thank you for all your help.I would recommend Hiley Mazda to everyone who is looking for a new Mazda. More
I had been looking for another vehicle for about a month after mine was wrecked. I was a but skeptical about going to another dealership after having a few bad experiences at other ones locally. I even walk after mine was wrecked. I was a but skeptical about going to another dealership after having a few bad experiences at other ones locally. I even walked out of one place while the guy was still trying to talk to me. I am very glad that I went to see Keith at Hiley. He was extremely friendly, helpful and went out of his way to help me out. I was very pleased that he helped me on his day off, he even brought the car to my job so I could test drive it, not to mention the awesome homemade strawberry shortcake he had made for me when I came back to pick up my car. Everyone I dealt with there was very friendly and helpful. I am a first time Mazda owner and absolutely love my 2012 Mazda 3 and will definately go back to Hiley of Huntsville if I ever need another vehicle. Thanks so much Keith Robinette at Hiley Mazda of Huntsville. More
Keith was extremely helpful, we purchased a car for our 17 yr old daughter and he was very patient showing her the features of the car and explaining important information to her. We traded in another vehi 17 yr old daughter and he was very patient showing her the features of the car and explaining important information to her. We traded in another vehicle and they gave us a great trade-in value. We will gladly recommend this dealership and sales rep to our friends. More




