Hiley Mazda of Huntsville

This was the easiest and best buying experience I have ever had. These guys gave me the best price upfront and gave me more for my trade than anyone. No hassle pricing and great customer service. Everyone ever had. These guys gave me the best price upfront and gave me more for my trade than anyone. No hassle pricing and great customer service. Everyone was friendly and the process smooth and fast. I would recommend Hiley Mazda to anyone searching for a new car. More

Recently purchased a 2010 Mazda CX9 from Hiley Mazda in Huntsville Al. My experience was the best of any Dealership I've visited in the past 20 years. There was no high pressure sales pitch and the atmosph Huntsville Al. My experience was the best of any Dealership I've visited in the past 20 years. There was no high pressure sales pitch and the atmosphere was very professional. All parties that had came in to contact with was very knowledgeable and patient. Since this was the first purchase of a Mazda SUV my wife and I had alot of questions and thankfully Scott Turn and Kin Wilson took the time to explain everything. When came to closing the Finance Manager equally was patient and explained all coverage available in regards to entended warrantys. I will be sure to highly recommend and friends or family because of the outstanding experience purchasing a car. More

This was hands down the best experience I have ever had shopping for a new car. The sales staff was friendly and helpful. I felt very comfortable right from the start. My salesman, Scott Turner, welcome shopping for a new car. The sales staff was friendly and helpful. I felt very comfortable right from the start. My salesman, Scott Turner, welcomed me to the dealership and answered all of my questions thoroughly. There were none of those "used car salesman" phonies that you find at almost all dealerships. What really amazed me was that they didn't try to stick it to me on price. They were honest and fair right from the start, go figure. It's about time someone started selling cars the right way. I definitely recommend Hiley Mazda in Huntsville, AL for your new ride. More

I would go to this dealership again because it was a great experience. We are very happy with the car and the process of buying it. No yucky car salesman vibes, the staff was friendly, courteous and for great experience. We are very happy with the car and the process of buying it. No yucky car salesman vibes, the staff was friendly, courteous and forthright. It was worth the drive from Tennessee. More

VERY GOOD EXPERIENCE IN PURCHASING A NEW CAR. EVERYONE WAS VERY FRIENDLY AND HELPFUL WITH ALL ASSPECTS OF THE PURCHASE. I WOULD RECOMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CAR AND WE WILL WAS VERY FRIENDLY AND HELPFUL WITH ALL ASSPECTS OF THE PURCHASE. I WOULD RECOMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CAR AND WE WILL SHOP THERE AGAIN WHEN WE ARE IN THE MARKET TO PURCHASE ANOTHER VEHICLE. More

Just an overall sorry customer service attitude. We have tried to contact Jeff Sikes Mazda Service department for over two weeks to have warranty work performed on our 2005 Tribute. If we are ever lucky en tried to contact Jeff Sikes Mazda Service department for over two weeks to have warranty work performed on our 2005 Tribute. If we are ever lucky enough to talk to a real person in the service department they tell us they will call us back usually within one or two days, they have yet to honor any of their promises to return our phone calls for over two weeks. We usually wait about three days and tryto call them back; always getting the same run around. The first time we took our car to their service department, we tried to leave the key in their over night drop box, but someone had broken the drop box from it's post the day before. We had made arrangements to drop off the Tribute the previous night for the 7:30 AM appointment, they told us to use the drop box. When I brought the key back. The Service Dept Manager told me he knew the box was broken, when he told me to use it, but he didn't have enough customer service attitude to make alternate provisions, like use the Jeff Sikes Drop box next door at the VW dealership. We had to drive completely across town at rush hour the next morning to meet our scheduled appointment time. Really poor customer service attitude, especially now that I know there were alternate solutions available. The funny thing is that while we were searching for the missing drop box, a man came over to ask if he could help us. I saw the man look at us when we drove to the service driveway. The man offered to hold the key, but I didn't know who he was and he never offered to introduce himself. By then I was too frustrated to even think about accepting help from a strange man. I found out later HE WAS Jeff Sikes. He obviously didn't wannt to introduce himself especially when he saw how frustrated frustrated we were after looking for the drop box for about 30 minutes because of the the poor customer service of HIS dealership. By the way the Leeman Ferry address listed for this dealer is no longer correct. More