Hiley Mazda of Hurst

I bought a Mazda3 last march 2012, I had an excellent service and I got the price I was looking for, Chris is an excellent sales guy, everything was perfect until I met Joe the financing guy, during the service and I got the price I was looking for, Chris is an excellent sales guy, everything was perfect until I met Joe the financing guy, during the loan rates and extended warranty discussion, Joe told me he's going to give me some "FREE" services like maintenance for 1 year and Shield protection, after I went home I found out that all the "FREE" additions were charged in the car final price, I was totally disappointed and I decided not to buy anymore from this dealer. I just bought a Honda Accord this month at McDavid of Frisco and I'm really happy with my buying experience, so far much better that Mazda Hurst. More

I had a wonderful experience with Hiley Mazda. Customer service was excellent, and car prices were even better. From the moment I arrived I was greeted with friendly and fast customer service. They helped service was excellent, and car prices were even better. From the moment I arrived I was greeted with friendly and fast customer service. They helped me find a car that really fit my needs. Ultimately the car that I choose was perfect for me and i couldn't have picked a better car without such a great staff. More

The Internet Manager Tam Phan says one thing and then does something else...he is miss leading in the way he sales car and would not buy another one from him. You need to double check all the figures he does something else...he is miss leading in the way he sales car and would not buy another one from him. You need to double check all the figures he's showing you he'll direct your attention to what he wants you to see without telling you the truth. DOUBLE CHECK EVERYTHING HE SAYS..... More

My car buying experience was not so bad. Kelso was great in listening to what I wanted and pointing out the features that I would like. He knew I didn't like long drawn out sales pitches so he kept his foc in listening to what I wanted and pointing out the features that I would like. He knew I didn't like long drawn out sales pitches so he kept his focused and tailored for me. Great guy! Joe was quick on the money end. He explained everything. I LOVE my new Mazda 3! More

THE sales named Darrren was a great guy! who worked very hard to get my deal done. But DO NOT! I REPEAT DO NOT BY ANY USED CARS FROM THESE GUYS EVER. TWO WEEKS AFTER I BOUGHT MY VEHICLE EVERYTHING BROKE DOW hard to get my deal done. But DO NOT! I REPEAT DO NOT BY ANY USED CARS FROM THESE GUYS EVER. TWO WEEKS AFTER I BOUGHT MY VEHICLE EVERYTHING BROKE DOWN ON IT. I TOOK IT BACK UP THERE AND THEY SAID YOU ARE ON YOUR OWN SORRY CHARLIE!! THE USED CARS SUCK UP THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Kelso was extremely quick at getting back with me. He was exceptionally honest and found exactly what I was looking for. The online website he recommended was user friendly. I highly recommend calling and exceptionally honest and found exactly what I was looking for. The online website he recommended was user friendly. I highly recommend calling and booking an appointment with Kelso today!!! You will not be disappointed with the customer service and Mazda vehicle you purchase. More

This dealership goes above and beyond to make your buying experience a good one. Kelso and Mike did a good job of helping even after the sale to show me how to work all the buttons on my car :) I have to men experience a good one. Kelso and Mike did a good job of helping even after the sale to show me how to work all the buttons on my car :) I have to mention Glenn because he helped me to get CX5 I really wanted! He is a very knowledgeable sales person. The whole team Rocks! I recommend this dealership highly. Charlie should be proud of his employees. Happy employees equal happy customers. The finance manager was great got me a fantastic rate. Seems to be a well run"ship" the employees are having fun and make what would normally be a daunting task enjoyable. Best dealer I have worked with in many deals. Look forward to the next sale. More

Wonderful experience working with these guys. Really great price and very happy with the vehicle. Drove from Weatherford because of the price and the whole experience was worth it. I recommend Hiley Maz great price and very happy with the vehicle. Drove from Weatherford because of the price and the whole experience was worth it. I recommend Hiley Mazda, Kelsey Cagle and Mike Schumann. More

I like most people had already researched the internet and had a good idea of the value of my trade and the price of the 2012 Mazda 3 I was looking to purchase. My first stop was Hiley Mazda in (Arlington and had a good idea of the value of my trade and the price of the 2012 Mazda 3 I was looking to purchase. My first stop was Hiley Mazda in (Arlington) because of its proximity to where I work. All was well until the the sales manager named Seth got involved. He gave me a good value for our trade, but he evidently enjoys playing the new car game ( he plays hardball) with the price of the new car. I gave him a chance to come back with a lower price and he stood his ground. I just walked out. My time is too valuable to play car games. The next morning checked my email and had an email from Mike Shumann at Hiley Mazda in (Hurst). The offer was for the same model and equipment of the Mazda 3 and was priced considerably less than his counterpart in Alington and a little lower than my research had suggested was fair. We drove to Hurst met with Mike and told him the our trade had already been appraised at the Arlington location he agreed to accept that appraisal. Absolutely NO car games at the Hurst location, the experience was pleasant and quick. We love our 2012 Mazda 3, we are Hiley satisfied :)! I don't know how the two dealerships with the same name can be so different . So, if you enjoy playing new car games Hiley Mazda in Arlington is your place. If not Hiley Mazda in Husrt is where you need to go! To be fair, we bought a Mazda Miata from the Arlington location years ago and it was a pleasant experience. More

Mike Shoeman told me he would get me into a car and he made it happen. His customer service was above outstanding. He put us in the right car at a affordable price. I tell all my friends that if it is a m made it happen. His customer service was above outstanding. He put us in the right car at a affordable price. I tell all my friends that if it is a mazda you want or just any used car. Go to Hiley mazda of Hurst and ask for Mike Shoeman. He will take real good care of you. Brian Gaines More