Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
774 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
Contact Dealership
View Awards

7338 W Loop 1604 N

San Antonio, TX

78254

Directions

By Type

Showing 774 reviews

May 14, 2023

The seller was really good he did a great job thanks to him for all the help More

by alexavelar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that the seller did a great job and provided you with excellent assistance. We appreciate your recognition of their efforts in helping you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We value your business and are here to ensure your satisfaction. Thank you again for your kind words, and we look forward to serving you in the future!

May 14, 2023

The service was excellent and the people were very friendly and helpful. Was satisfied with the results. More

by STEVEAT_GOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Matt Zuniga
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent service experience with us. Providing friendly and helpful service is a top priority for us, and we're glad that our team met your expectations in that regard. We're also delighted to know that you were satisfied with the results. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future with the same level of excellence.

May 14, 2023

They have been great in taking care of my Honda. ,and their service time are excellent. More

by CHRIST9243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson, Matt Zuniga
Report | Print
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that we have been great in taking care of your Honda and that you have found our service times to be excellent. Providing exceptional service and ensuring your satisfaction are our top priorities, and we're glad to know that we have met your expectations. We appreciate your kind words and want to express our gratitude for choosing us to service your Honda. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you again for your feedback, and we look forward to serving you with the same level of excellence in the future!

May 13, 2023

Wonderful service i appreciate the fact that that still use a shuttle service and we're able to get me in for an emergency More

by kashie_bonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Matt Zuniga
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that you had a wonderful service experience with us. We understand the importance of convenience and timely assistance, especially in emergency situations. We're glad that our shuttle service was available to accommodate your needs and that we were able to get you in promptly. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to serving you with the same level of care and convenience!

May 13, 2023

I really appreciate the commitment to service exhibited at this Honda location! I will continue as a loyal customer, thanks! More

by Mathygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson, Matt Zuniga
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We greatly appreciate your kind words and your commitment to being a loyal customer. Providing excellent service is at the core of our values, and we're delighted to know that our commitment to service has resonated with you. We're grateful for your continued support and look forward to serving you with the same level of dedication and care in the future. Please don't hesitate to reach out if we can assist you with anything else. Thank you again, and we appreciate your feedback!

May 13, 2023

Took longer than anticipated for the services, but the waiting area was comfortable and time passed quickly. Hunter was friendly and knowledgeable, patiently answering many questions. Great customer serv More

by LIMDOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback with us! We apologize for the longer wait time than anticipated for the services. We're glad that our comfortable waiting area helped quickly pass the time. We appreciate your kind words about Hunter, who provided friendly and knowledgeable assistance, patiently addressing your questions. Delivering great customer service is our priority, and we're delighted that we met your expectations. Please don't hesitate to reach out if you have any further questions or need additional support. Thank you again for your feedback, and we look forward to serving you with the same level of care and efficiency in the future!

May 13, 2023

John Wqs an awesome salesman’s. Thorough and professional need more people like him as far as Finance r Hernandez and bortega need to prioritize the customer first they are not an a More

by abesendejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
B Ortega and rhernandez finance dept 0 stars , John Medelez, Jose Arevalo, Tevin Hernandez
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for your review, and we appreciate your feedback regarding John, our awesome salesman. We're glad he provided thorough and professional service during your experience. We apologize if your experience with the finance representatives did not meet your expectations. We take customer satisfaction seriously and will address this internally to ensure better customer prioritization in the future. Your feedback is valuable to us, and we appreciate your support. Please don't hesitate to reach out if we can assist you with anything else. Thank you again for your feedback, and we hope to serve you better in the future.

May 13, 2023

Fast, courteous, and informative. Although the chairs could be cleaner the waiting area is neat. More

by VINESHA425@GMAIL.COM
Recommend Dealer
Yes
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for your feedback! We appreciate your positive comments about our fast, courteous, and informative service. Providing a pleasant waiting area is important; we're glad you found it neat. We apologize if the cleanliness of the chairs did not meet your expectations, and we will address this matter to ensure a better experience in the future. Your satisfaction is important to us, and we value your input. If you have any further suggestions or comments, please don't hesitate to let us know. Thank you again for choosing our services, and we look forward to serving you with an even better experience next time!

May 12, 2023

Very impressed with our overall experience. Keith Ward is an impressive GM. I highly recommend Hill Country Honda for their professionalism and customer service. More

by PHILPOTTD@USFCA.EDU
Recommend Dealer
Yes
Employees Worked With
Jonathan King, Jonathan King
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to write such a positive review! We're thrilled you had an impressive overall experience with us. We're grateful for your kind words about Keith Ward, our General Manager, and we'll be sure to pass along your appreciation. Providing professionalism and exceptional customer service are our core values, and it's rewarding to know that we met your expectations. Your recommendation means a lot to us, and we appreciate your support. Please feel free to reach out if you have any further comments or questions. Thank you again, and we look forward to serving you in the future with the same level of dedication and excellence!

May 12, 2023

Went to get a software update as part of a recall. Was told on the phone it would only take a few minutes. When I got there I was told that was wrong, and it would take an hour to an hour and a half. More

by ED3717@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Report | Print
Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback with us. We apologize for the miscommunication regarding the time it would take for the software update as part of the recall. We understand that your time is valuable, and we apologize for any inconvenience caused by the discrepancy. We appreciate your understanding and are glad to hear that you were pleased with the service otherwise. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your feedback, and we look forward to serving you better in the future.

1
...
69
70
71
...
78