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Hill Country Honda

San Antonio, TX

4.7
727 Reviews
Call Dealership (210) 457-5555
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7338 W Loop 1604 N

San Antonio, TX

78254

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727 Reviews of Hill Country Honda

December 13, 2023

DO NOT DO BUSINESS WITH THESE PEOPLE. They engage in manipulative tactics and are deceitful. More

by greg.lunajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Ward
Report | Print
Dec 13, 2023 -

Hill Country Honda responded

We're sorry to hear about your negative experience with our business, Greg. We take feedback seriously and aim to provide the best service possible. We appreciate your input and will use it to improve our practices to ensure a better experience for all our customers.

Helpful
December 12, 2023

They really show interest in what they do, providing great service! Great team that work together well. More

by BEN.ARCE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Report | Print
Dec 12, 2023 -

Hill Country Honda responded

We are grateful for your feedback and thrilled to hear that you had a wonderful experience at Hill Country Honda. Delivering exceptional service and fostering a cohesive team are key elements of our dedication to providing our customers with the best possible experience. We eagerly look forward to the opportunity to serve you once again at Hill Country Honda in the future!

Helpful
December 12, 2023

Travis did a very good job and efficient! Thank you so much for everything, Travis! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Report | Print
Dec 12, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear Travis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

Helpful
December 12, 2023

Dealer doesn’t adhere to their safety point inspections. Had a torn air intake boot that they should’ve seen as they were doing an oil change, including filter checks, or they damaged it and said nothing. T More

by dckmn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Report | Print
Helpful
December 12, 2023

Excellent customer service, Repairs were completed in a timely matter and to my satisfaction. Would recommend the device center for future repairs. More

by IEMUNGUIA
Recommend Dealer
Yes
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

Helpful
December 11, 2023

Amazing Service, Fast, and Trustworthy. Johnathan was an amazing Salesman as he knew my interests and saw the opportunity to bring me into a vehicle I didn't believed would suit me but I en More

by christianfuentes888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzalez, Jonathan Gonzalez
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you so much for your wonderful review! We are thrilled that Jonathan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Christian, and we thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

Helpful
December 11, 2023

Bryan Gonzalez was very helpful courteous and professional. Answered all my questions and concerns. Went over everything with me. More

by rfloresiii
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

Helpful
December 11, 2023

The wait was too long The wait was too long just for a state inspection More

by Jenny84
Recommend Dealer
Yes
Employees Worked With
No one. Just went for an inspection
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jenny, feel free to contact us at your convenience. Best Regards, Keith Ward General Manager

Helpful
December 11, 2023

it was great customer service and a willingness to meet our needs great finance guy too More

by linda82
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

Helpful
December 10, 2023

Chloe offered excellent customer service, was very professional and detailed about expectations. I felt extremely valued and appreciated. The team did a great job taking care of my vehicle's recall in More

by rickluna86
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Report | Print
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know. Best Regards, Keith Ward General Manager

Helpful
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