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Hill Country Honda

San Antonio, TX

4.7
731 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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729 Reviews of Hill Country Honda

December 11, 2023

it was great customer service and a willingness to meet our needs great finance guy too More

by linda82
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 11, 2023 -

Hill Country Honda responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

December 10, 2023

Chloe offered excellent customer service, was very professional and detailed about expectations. I felt extremely valued and appreciated. The team did a great job taking care of my vehicle's recall in More

by rickluna86
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Chloe Barnard
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know. Best Regards, Keith Ward General Manager

December 10, 2023

I voiced my concerns with the safety of my car for my family and they went above and beyond More

by aimeegarcia070389
Recommend Dealer
Yes
Employees Worked With
John Medelez, John Medelez
Dec 11, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. We appreciate your business, Aimee, and hope to see you again soon! Best Regards, Keith Ward General Manager

December 10, 2023

John was very helpful in making sure my family has a safe and reliable car to drive . And I got to keep the car if my dreams. A Honda pilot ! Thank you John More

by aimeegarcia070389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Medelez, Kevin Tran
Dec 11, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Aimee, please let us know. Best Regards, Keith Ward General Manager

December 09, 2023

I always get great service at Hill Country Honda. Customer service is always outstanding. I always get my Honda serviced here. More

by kaholloway59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Dec 11, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

December 09, 2023

So far I have had a great experience with both the sales and the service departments More

by Na2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Dec 11, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

December 08, 2023

No issues with service. However, I made an appointment several weeks in advance, and when I arrived, was sent to the same day, first come first serve area. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Dec 09, 2023 -

Hill Country Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Keith Ward General Manager

December 08, 2023

Dealership was clean & the inventory was washed & ready to be sold Great experience purchasing my new Honda Ridgeline More

by Jerrhnnk
Recommend Dealer
Yes
Employees Worked With
Tevin in sales & AJ in finance
Dec 09, 2023 -

Hill Country Honda responded

Congratulations on your new vehicle and thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

December 08, 2023

My advisor Kevin Kessler and our technician explained all they were doing and the total price was $354.53. However Kevin proceeded to give us our discounts we were entitled to and paid a total of $160.99. More

by VICTORIAGIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Alvarez worked on our car., Travis Kessler
Dec 09, 2023 -

Hill Country Honda responded

Thank you so much, Victoria, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

December 08, 2023

They were quick to greet me. They took care of my car quickly and were very nice to me on a day I was having a very rough time. More

by VSG515
Recommend Dealer
Yes
Dec 09, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

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