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Hill Country Honda

San Antonio, TX

4.6
771 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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771 Reviews of Hill Country Honda

July 06, 2023

Customer satisfaction great services very good atmosphere explaining to customers what they do to your car awesome car dealer and employee service team good job. More

by MNSANDIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga, Travis Kessler
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your amazing review! We're thrilled you had a great experience with our dealership. Customer satisfaction is our top priority, and we're delighted that our services, atmosphere, and explanations provided met your expectations. Our team takes great pride in delivering awesome service and creating a positive customer experience. Your kind words will be shared with our employee service team, and they will be thrilled to hear about your satisfaction. We appreciate your support and look forward to continuing to serve you in the future. Thank you for choosing Hill Country Honda as your trusted car dealer!

July 06, 2023

Everyone was very accommodating. I appreciated their letting me know the most important things that needed to be taken care of first on my vehicle. More

by freedi431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that our team was accommodating and provided you with helpful advice regarding the priorities for your vehicle. Ensuring our customers' needs are addressed is a top priority for us, and we're glad that we were able to assist you in determining the most important tasks. Your feedback is greatly appreciated, and we look forward to continuing to provide exceptional service. Thank you for choosing Hill Country Honda and for your kind words!

July 06, 2023

Everyone involved did a great job when I had my vehicle inspection done. I was in and out quickly and with out any problems. More

by FLORES3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Jul 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us regarding your vehicle inspection at Hill Country Honda. We're thrilled to hear that our team did a great job and that you had a quick and hassle-free visit. Our goal is to provide efficient and seamless service to all our customers, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellent service.

July 06, 2023

Very friendly an attentive, didnt get all I wanted done but happy with the work they did do More

by BENNIEMONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz
Jul 07, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback on your experience at Hill Country Honda. We're glad to hear that our team was friendly and attentive during your visit. We apologize if we were unable to address all of your requests, but we're pleased to know that you were still satisfied with the work that was completed. We strive to meet and exceed our customers' expectations, and your feedback helps us improve our services. If there's anything else we can do to further assist you, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

July 06, 2023

Friendly and prompt service upon arrival. My estimated wait time was fairly close to the actual time that it took. Highly recommended! More

by ERICGARRISON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with our friendly and prompt service at Hill Country Honda. We're delighted to hear that you were greeted warmly upon arrival and that our team was able to provide you with an accurate estimate of your wait time. We understand the importance of respecting our customers' time and strive to deliver efficient and timely service. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to continuing to provide you with exceptional service.

July 05, 2023

Technician could not resolve a problem with Android Auto. Finally fixed it myself by using a phone cord adapter. More

by CMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jul 06, 2023 -

Hill Country Honda responded

We apologize for the inconvenience you experienced with the Android Auto issue and appreciate your feedback. Our technicians aim to resolve all customer concerns to the best of their abilities, and we regret that we could not resolve the problem in this instance. We're glad you found a solution using a phone cord adapter. Your resourcefulness is commendable, and we apologize for any frustration caused during the process. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.

Jul 06, 2023 -

CMS responded

Thank you for the followup. I will continue to use Hill Country Honda.

July 05, 2023

Great service at quick service on June 28th and todays service! Your staff is customer centric and knows how important quality of work and efficiency is to your customers! More

by SJFNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jul 05, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you received great service at Hill County Honda's quick service on June 28th and during your recent visit. Our team is dedicated to being customer-centric and understanding the importance of delivering high-quality work and efficiency to our valued customers like you. We appreciate your kind words and look forward to providing you with excellent service in the future. If you have any further feedback or any specific requests, please feel free to let us know.

July 05, 2023

Hill Country Honda has great customer service and quick service. They are consistent and reliable. More

by LINDSEYLOPEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We greatly appreciate your kind words about our customer service and quick service. Consistency and reliability are our core values, and we're thrilled to hear that we've been able to deliver on those aspects consistently for you. Your satisfaction is our top priority, and we're grateful for your trust in our dealership. We look forward to serving you in the future and continuing to provide you with exceptional experiences. Thank you for choosing Hill Country Honda!

July 05, 2023

Have been going to this dealer for a few years now for service. Have always had curtious service in a timely manner More

by DENEWELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We greatly appreciate your continued trust in our dealership for your service needs over the past few years. It's fantastic to hear you consistently receive courteous service and timely assistance. We pride ourselves on delivering high customer satisfaction, and we're delighted that we've met your expectations. Your loyalty means a lot to us, and we look forward to providing you with exceptional service for years to come. Thank you for choosing Hill Country Honda as your preferred dealership!

July 04, 2023

All of the salesman were every respectfully, polite, considerate and every helpful, happy to see U. More

by joanswayne7874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard in finance he gets 5 stars too , Cristian Padilla, Pedro Sanchez, Matt Zuniga
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your amazing review! We're thrilled that our sales team provided you with respectful, polite, considerate, and helpful service. We strive to create a positive and welcoming environment for our customers, and we're glad that our team made you feel valued and appreciated. Your feedback will be shared with them, and they will be delighted to hear about your satisfaction. We appreciate your kind words and look forward to serving you again. Thank you for choosing Hill Country Honda and for your recommendation!

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