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Hill Country Honda

San Antonio, TX

4.6
769 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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769 Reviews of Hill Country Honda

July 04, 2023

Went in for a battery check and it was checked and replaced within warranty time frame and service was quick! More

by emilyrae_660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're glad your battery check was handled promptly, and the replacement was completed within the warranty. Providing efficient service is one of our top priorities, and we're delighted that we were able to meet your expectations. We appreciate your feedback and value your trust in us for your automotive needs. Please don't hesitate to reach out if we can assist you with anything else. Thank you for choosing Hill Country Honda!

July 04, 2023

Good place to get service done on Honda vehicles in general. Had a snafu where I was told to replace my battery when it had already been done 9 months prior, though not through them; I at least get a 2 More

by A.STRALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your feedback and choosing our dealership for your Honda vehicle service. We apologize for the confusion regarding the battery replacement recommendation and the coolant flush. It seems there may have been a miscommunication or oversight in our records. We understand the importance of keeping track of service history, and we appreciate your suggestion to save receipts as a reference. We will review our processes to ensure better communication and avoid such situations in the future. We value your patronage and hope to have the opportunity to provide you with a more seamless and accurate service experience next time. Thank you for your recommendation and understanding.

July 04, 2023

Very Pleased with Elijah, Armando, & Rey they have a Great customer service and know what they are talking about. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando and Rey Finance Department , Elijah Alvarez
Jul 06, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that Elijah, Armando, and Rey provided you with great customer service and demonstrated their knowledge in their interactions with you. We take pride in having a team dedicated to providing excellent service and expertise to our customers. Your appreciation will be shared with them, and they will be thrilled to know their efforts were recognized. We appreciate your feedback and look forward to serving you in the future. Thank you for choosing Hill Country Honda and for your kind words!

July 03, 2023

The Staff is very friendly, helpful, the dealer ship very clean. I will recommend this dealer ship to all my friends More

by JMJLPSCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive review! We're thrilled to hear that our staff was friendly and helpful during your visit. We take pride in providing excellent customer service and ensuring a pleasant experience for our customers. We're also glad that you found our dealership to be clean and well-maintained. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you or your friends with in the future, please don't hesitate to reach out. Thank you for choosing our dealership, and we look forward to serving you and your friends again!

July 03, 2023

I had a very awesome experience working with Daisy to fix my vehicle. Her service was exceptional. More

by ALTON RENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience working with Daisy at our establishment! We're thrilled to hear that you had an awesome experience and that her service was exceptional. Daisy takes pride in providing top-notch service to our valued customers, and we're glad she was able to assist you in fixing your vehicle. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again!

July 03, 2023

The Honda representative was very helpful and answer all my questions. Great service. My car was serviced very quick. More

by DIAMDUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that our Hill Country Honda service advisor provided excellent assistance and answered all your questions. We take pride in delivering great service and ensuring efficient car servicing. Your feedback is much appreciated, and we look forward to serving you again in the future.

July 03, 2023

Can always be serviced in a timely manner. Excellent service plus their coffee is great. More

by leonorkirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for sharing your positive review! We're thrilled to hear that you have consistently experienced timely service at our establishment. Providing excellent service is our top priority, and we're glad that we have been able to meet your expectations in this regard. We're also delighted to hear that you enjoy our great coffee while you wait. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again!

July 03, 2023

(Mike) Michael was great as one of the sales rep, will definitely buy again. The service team assisted with the minor problem on the mirrors, and was always professional, (thanks fisher) I hope that's how More

by euston.88
Recommend Dealer
Yes
Employees Worked With
Michael McGarity, Daisy Alfaro
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review of Hill Country Honda! We're thrilled to hear that Mike, one of our sales representatives, provided excellent service, and you had a great experience with him. We appreciate your trust in us and your intention to buy again in the future. It's fantastic that our service team was able to assist you with the minor problem with the mirrors and maintain a professional approach. We'll make sure to pass on your appreciation to Fisher and the rest of the team. Thank you for choosing Hill Country Honda, and we look forward to serving you again!

July 02, 2023

Very courteous, fast, and informative service. I trust this dealership and the members working at this dealership. More

by DWHITELEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

We greatly appreciate your positive review and feedback! Hearing you experienced courteous, fast, and informative service at Hill Country Honda is wonderful. Building trust is of utmost importance to us, and we're honored that you trust both our dealership and the members working here. Our dedicated team strives to provide reliable and trustworthy service to all our valued customers. Your satisfaction is our priority, and we look forward to serving you with the same level of excellence in the future. Thank you for choosing our dealership and for taking the time to share your positive experience!

July 01, 2023

Great service from Daisy, Hill Country Honda is my go to dealership. Thank you all! More

by KING3JEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raheel, Daisy Alfaro, Aaron Soliz, Travis Kessler
Jul 03, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you received great service from Daisy at Hill Country Honda. Providing excellent service is our priority, and we're glad to know that Daisy went above and beyond to assist you. We appreciate your loyalty as a valued customer, and we're honored to be your go-to dealership. Your kind words are greatly appreciated, and we look forward to continuing to serve you with top-notch service in the future. Thank you for choosing Hill Country Honda, and we're here for you whenever you need us!

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