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Hill Country Honda - Service Center

San Antonio, TX

4.6
564 Reviews

564 Reviews of Hill Country Honda - Service Center

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May 28, 2023

Matt was a great service manager and did a great job to get my car repaired quickly and reasonably More

by GDLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that Matt, our service manager, provided you with excellent service and efficiently facilitated the repair of your car. Our team strives to provide prompt and reasonable solutions to our customers' automotive needs, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 27, 2023

The service agents are always thorough and courteous. The time taken can be a bit daunting as sometimes service overall is not “quick”. Yet that is to be expected sometimes. More

by LACRAFT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your review! We appreciate your feedback and are glad to hear that our service agents are thorough and courteous. We understand that the time taken for service can sometimes be longer than expected, and we apologize for any inconvenience this may cause. We strive to provide efficient service while ensuring the job is done thoroughly and to the highest standards. We appreciate your understanding and patience in this matter. Your satisfaction is important to us, and we will continue to work on improving our service times. Thank you for choosing us, and we look forward to serving you again in the future.

May 27, 2023

I’m so happy to have been able to finally get a honest and sincere service manager, Matt was very professional. More

by ANDREAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

We appreciate your excellent review! It's great to know that Matt offered you genuine and upright service. Our team takes pride in their professionalism, and we're delighted that Matt displayed it during your visit. Your satisfaction is our top priority, and we're grateful for your kind words. Thank you for choosing us, and we hope to deliver the same level of honesty and sincerity in the future.

May 26, 2023

The service was as expected and on time. Aaron was attentive and courteous while I waited for my car. More

by Maricela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your review! We're glad your service experience met your expectations and was completed on time. We strive to provide efficient and timely service to our valued customers. We're also delighted that Aaron provided attentive and courteous assistance during your wait. Your satisfaction is important to us, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again in the future with the same level of attentiveness and courtesy.

May 26, 2023

Every time I have taken my car for oil change or brake fluid change everyone at the shop have been super nice with me and of course very professional even when I bought my car at hill county Honda the sal More

by Orozco.Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your excellent review! We're thrilled to hear that our team has been super friendly and professional every time you visit our shop for services like oil or brake fluid changes. Providing excellent customer service is our top priority, and we're glad we consistently meet your expectations. We appreciate your kind words about Chloe and her informative assistance. Your satisfaction is important to us, and we'll continue to provide the same level of service in the future. Thank you for choosing us, and we look forward to serving you again!

May 25, 2023

Quick service , easy, nice employees, accommodating,I never had an issue with this dealership they are great More

by INEZSALAS600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are not listed
Jun 07, 2023 -

Hill Country Honda responded

We appreciate your excellent review! It's delightful to know you had a hassle-free and efficient experience at our dealership. At our establishment, we take pride in offering exceptional service, and we're happy that our staff was friendly, helpful, and able to make your visit enjoyable. Thank you for selecting our dealership, and we eagerly anticipate providing you with the same exceptional experience in the future!

May 25, 2023

Very nice, extremely easy to talk to (that’s coming from someone that has social anxiety and a car that needs to be fixed) Super polite! More

by KAYLAKUNATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 07, 2023 -

Hill Country Honda responded

Your review is greatly appreciated! We are thrilled to hear that our team was kind and approachable during your visit, especially considering the urgency of fixing your car. Creating a welcoming and empathetic atmosphere is crucial to us, and we are pleased that we could make your experience more enjoyable. Your compliments regarding our team's courteousness mean a lot to us. Our utmost priority is your satisfaction, and we are grateful for the chance to assist you. Thank you for selecting our services, and we hope to have the pleasure of serving you again in the future.

May 24, 2023

Very professional and welcoming and understanding. Will definitely recommend others and as well as great staff and friendly More

by rgomez8082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medelez, Pedro Sanchez
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you found our team to be professional, welcoming, and understanding. Providing exceptional service is important to us, and we're glad that we met your expectations. We appreciate your kind words about our staff's friendliness and the overall positive experience you had. Thank you for recommending us to others, as word-of-mouth recommendations mean a lot to us. Thank you for choosing us, and we look forward to serving both you and your referrals with the same level of professionalism and friendliness in the future!

May 24, 2023

Excellent service, The service only took less than an hour. The girl at the reception was very pleasant and charming! More

by VALLIYODATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted to hear that you received excellent service during your visit. It's great to know your service was completed promptly, taking less than an hour. We appreciate your kind words about the receptionist, and we're glad she provided a pleasant experience. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our services, and we look forward to serving you again in the future with the same level of excellence!

May 23, 2023

Prompt service and they handled our recalls quickly! Their quick service for things like oil changes is super handy since you don’t need an appointment. More

by STEVEN.DICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he isn’t pictured here.
Jun 07, 2023 -

Hill Country Honda responded

We're so happy you had a great experience with us! Knowing we can take care of your recalls quickly and ensure your safety is terrific. We always prioritize handling recalls efficiently, so you can rest assured that your car is in good hands. We're thrilled that our no-appointment-needed oil change service was convenient for you and that we could provide hassle-free and efficient service. Thank you for choosing us as your go-to for car maintenance, and we can't wait to serve you again in the future with the same level of promptness and convenience!

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