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Hill Country Honda - Service Center

San Antonio, TX

4.6
565 Reviews

565 Reviews of Hill Country Honda - Service Center

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May 19, 2023

Very professional in and Internet service and everyone's courteous I enjoyed going by and trust worthy. More

by M_MRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Jun 07, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with our internet service and staff at Hill Country Honda! We're thrilled to hear that you found our team to be professional, courteous, and trustworthy. Providing exceptional service and building trust with our customers is a top priority for us. We're glad to know that you enjoyed your visit and felt confident in our services. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future.

May 19, 2023

Great service and very friendly, love the energy and the welcome feeling while visiting Honda More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Cristian Padilla, David Torres, Elijah Alvarez, Aaron Soliz
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're delighted to hear that you received great service and experienced a friendly atmosphere during your visit to Honda. We strive to create a welcoming environment where our customers feel valued and appreciated. It's wonderful to know that you love the positive energy and the welcoming feeling you get when you visit us. We truly appreciate your kind words and the time you took to share your feedback. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you with the same level of enthusiasm and friendliness in the future.

May 18, 2023

I was very please with the service,! Had been going to Gun for years, but the service can’t compare you guys are excellent service! Please text or call me when you have a good deal on ba More

by Elenamunis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service you received. We appreciate your loyalty and the comparison to Gunn. We strive to provide excellent service to our customers, and we're delighted that you found our service to be superior. We will make a note of your request regarding balancing the tires and will reach out to you when we have a good deal available. You may even enjoy the ones on our website: https://www.hillcountryhonda.com/service-specials.htm If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you again for your kind words, and we look forward to serving you in the future!

May 18, 2023

everything was great. Starting with the telephone call to parts department. Xavier was very professional and courteous. Xavier was also very knowledgeable about the parts. More

by BOBV7272@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Javier in Parts and Zack in service.
Jun 07, 2023 -

Hill Country Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience from the very beginning, starting with the telephone call to our parts department. Javier's professionalism, courtesy, and knowledge about the parts are truly appreciated. We're glad that Zach provided clear expectations over the phone and that everything went smoothly as he had described. Our service department takes pride in delivering excellent service, and we're delighted that their efforts were reflected in your experience. We value our employees in both the service and parts departments, and we're grateful for their dedication to providing exceptional service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future with the same level of professionalism and courtesy.

May 17, 2023

Very informative on what needed to be done. Able to fix my original problem and no new part needed. More

by liz.ann.mcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Matt Zuniga
Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your positive review! We're glad to hear that our team was informative about the necessary repairs and that they were able to fix your original problem without needing any new parts. Keeping our customers informed and providing efficient solutions is important to us, and we're delighted that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and expertise!

May 17, 2023

Great friendly service. Never a long wait. Very clean facility! I would definitely recommend to my family and friends! More

by ggrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving us such a positive review! We're thrilled you had a great experience with our friendly service and found our facility clean and inviting. We strive to provide efficient service without long wait times, and we're glad that it met your expectations. Your recommendation means a lot to us, and we appreciate your trust in us to take care of your family and friends. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you again for your kind words!

May 17, 2023

Very Unprofessional service with Bo Rodriguez. Will be speaking to a supervisor about my experience. More

by Leal_gabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Rodriguez , Chloe Barnard
Jun 08, 2023 -

Hill Country Honda responded

We're sorry you had an unsatisfactory experience with our service, particularly with a team member. We apologize for any unprofessionalism you encountered and understand your frustration.

May 16, 2023

Service good. Price for repairs is higher than comparable outside shops. Makes me want to go elsew More

by dr.joseph.barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
Jun 08, 2023 -

Hill Country Honda responded

Thank you for your feedback on our service. We appreciate your positive note regarding the quality of our service. While we strive to provide competitive pricing, we understand that our repair costs may be higher than some outside shops. We encourage you to consider the value we offer in terms of experienced technicians, quality parts, and the convenience we provide. However, we respect your decision if you feel more comfortable seeking repairs elsewhere. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your past support and wish you the best in finding a repair shop that meets your needs.

May 16, 2023

Excellent and timely service. Friendly staff and clean waiting room. No problems encountered and good price. More

by Lvjes587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving us such a positive review! We're thrilled you had an excellent experience with our timely service. Our staff takes pride in being friendly and ensuring that our waiting room is clean and comfortable for valued customers like you. We're glad that everything went smoothly without any problems and that you found our pricing fair. We appreciate your kind words and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again, and we look forward to serving you again soon!

May 16, 2023

Incredible service from the oil change department. The incredible service is the reason I keep going back More

by CHRISRODRIGUEZ123HEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga
Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled you had an incredible experience with our oil change department. Providing exceptional service is our top priority, and we're delighted that it's the reason you continue to choose us. Your continued support means a lot to us, and we appreciate your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again, and we look forward to serving you with the same level of excellence on your next visit!

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