Hill Country Honda - Service Center

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled that you had an awesome service experience with us and that it didn't take long. Providing efficient and timely service is important to us, and we're glad that we met your expectations. We appreciate your kind words and intention to return for your next service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of excellence!

Hill Country Honda responded

Thank you for your positive feedback! We're delighted to hear that our Hill Country Honda team handled your requests professionally and timely. Providing efficient service and addressing maintenance needs are important to us, and we're glad we met your expectations. We appreciate your trust in our team to handle your immediate needs and point out future maintenance requirements. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of professionalism and care!

Hill Country Honda responded

Thank you for sharing your feedback! We're glad to hear that the drop-off and pick-up process met your expectations and that you have had servicing with us before. Providing a consistent and reliable experience is important to us, and we appreciate your continued trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of excellence!

Hill Country Honda responded

Thank you for leaving such a positive review! We greatly appreciate your kind words and your loyalty as a preferred service provider, even though you didn't purchase your vehicle from us. Providing consistent and courteous service is important to us, and we're glad that we have met your expectations in that regard. We value your trust in us to take care of your vehicle's service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your feedback, and we look forward to serving you with the same level of excellence and care!

Hill Country Honda responded

Thank you for your kind words and positive feedback! We're thrilled that our team always treats you with a smile and provides helpful, knowledgeable, and professional service. Creating a welcoming and enjoyable experience for our customers is important to us, and we're delighted that we consistently meet your expectations. Your satisfaction is our priority, and we appreciate your trust and loyalty in choosing Hill Country Honda. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to continuing to serve you with the same level of care and professionalism!

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that our dealership was very friendly and that you appreciate the information provided on the receipt regarding future maintenance needs. We believe in providing friendly and informative service to our customers, and we're glad we met your expectations. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of friendliness and helpfulness!

Hill Country Honda responded

Thank you for bringing this issue to our attention. We apologize for the oversight in not cleaning the battery posts after the battery replacement. It is our responsibility to ensure that all aspects of the service are completed to the highest standards, and we regret that we fell short in this instance. Please know that we take your feedback seriously and will address this matter with our team to prevent similar occurrences in the future. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. If you have further questions or concerns, please don't hesitate to contact service@hillcountryhonda.com. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hill Country Honda responded

We're sorry to hear about your negative experience with our staff. We apologize if there was a lack of knowledge and if you encountered any rudeness. We strive to provide excellent customer service and treat all customers with respect, regardless of the make or model of their vehicle. We appreciate your feedback and the opportunity to improve our services. Thank you for bringing this to our attention.

Hill Country Honda responded

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a professional and courteous experience with us. Providing realistic time estimates is important to us, as we aim to respect our customers' schedules. We're glad to know that you found our waiting area to have a good atmosphere while waiting for repairs. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of professionalism and care!

Hill Country Honda responded

Thank you for sharing your positive feedback! We're delighted to hear that Daisy has handled your needs exceptionally, especially during your recent visit with multiple issues. Providing exceptional customer service is important to us, and we're glad that Daisy has consistently met your expectations. We appreciate your kind words and your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to continuing to serve you with the same level of care and dedication!