Extremely pleasant experience purchasing new vehicle. Bernard, Sales, was knowledgeable, explained all options and features thoroughly. He offered to present various choices based on my financial decisions. However,I selected a particular vehicle so all work centered on that choice. Finance Manager was very well organized and efficient, answered all my questions and explained options. He presented other programs and/or services available, explaining each completely. I liked that I did not feel pressured to make decisions but perceived that I was being encouraged to make sound business choices to fit my needs.