Hill Nissan

Easy and friendly I when to this dealer , Bernard gave me his honest price my options with no pressure and done. This is my forth car and it was the best experience.Tha I when to this dealer , Bernard gave me his honest price my options with no pressure and done. This is my forth car and it was the best experience.Thanks Bernard More

Pleasant We have purchased from Hill Nissan before and have been pleased with their service after the sale. This buying experience was pleasant and we did not We have purchased from Hill Nissan before and have been pleased with their service after the sale. This buying experience was pleasant and we did not feel stressed while making our decision. More

Excellent experience Great customer service, friendly sales personnel, easy to get in for maintainence and/ problems with your vehicle, staff explain things well and keep Great customer service, friendly sales personnel, easy to get in for maintainence and/ problems with your vehicle, staff explain things well and keep you informed on what's going on with your call. Couldn't be happier with a dealership as I am with Hill Nissan. More

Great service I had a great experience buying my new car from Hill Nissan. In less than 24 hours I drove away with a fantastic new Maxima. The salesman, Bernie San I had a great experience buying my new car from Hill Nissan. In less than 24 hours I drove away with a fantastic new Maxima. The salesman, Bernie Sanders, and entire sales staff were professional, friendly and knowledgeable. More

hill nissan great customer service and professional staff!! From start to finish they treated my wife and I like we were family . Salesman Nick Wines listened an great customer service and professional staff!! From start to finish they treated my wife and I like we were family . Salesman Nick Wines listened and did everything he could to make us happy! More

Giving Credit When Due I am a firm believer in givING Credit where credit is due. About a year ago I had an aweful experience with this service department so when the air st I am a firm believer in givING Credit where credit is due. About a year ago I had an aweful experience with this service department so when the air stopped working in my 2015 Rogue, I was less than excited to deal with them. When I called however I was pleasantly surprised when they told me to bring my vehicle in even though they were over capacity because it was too hot here to be without air. Once I dropped my vehicle off they put me into a rental vehicle with no questions asked and I was still able to make it on time to work! By 3pm I had a call confirmed they found the problem (a bad air compressor), confirmed covered under warranty, and could come get my vehicle! Check out was quick and smooth and everyone was much more friendlier this time around!! I'm not totally sold since I've had 1 bad and 1 good experience so I still wouldn't recommend them, but I will give them another chance come my next oil change need More

Horrible customer service, unprofessional I looked at the dealership inventory online and knew exactly what I wanted. We test drove a black Rogue and was concerned when it was first started be I looked at the dealership inventory online and knew exactly what I wanted. We test drove a black Rogue and was concerned when it was first started because it had horrible knocking when first started. I had to ask the sales guy, Ken, three times if the had the blue Rogue I was looking for on the lot. He finally showed it to us but my husband decided that he wanted the black one. We went in to do the numbers and hopefully buy the Rogue. We were already prequalified through Capital One auto finance. Ken pushed hard for us to do the fiancing through Nissan because we would save $2000 off the purchase price of the Rogue. We finally allowed Ken to run the numbers and the estimated payments came back showing about a 24% interest rate! We already knew Capital One offered us a much lower interest rate. We decided to hold off and walk out the door and think it over and crunch numbers. The next day I spoke with Ken and finally decided we would let him run both financing options fully. Two hours later he called with the numbers that just didn't seem to add up and figure out to be the interest rates that he said we would get. We gain held off and talked it over during lunch and crunched numbers and talked with Captial one. I asked Ken to have the finance manager to call me and he said he would. After many hours I called and talked to Ken again and he said the finance manager was busy and he didn't know when he could call me. I waited until 5 pm and then called Hill Nissan again and asked to speak to the finance manager. I was transferred to the finance manager who quickly answered. His name was Gary but as soon as I said I was working with Ken he didn't listen to any questions I had but transferred me to Ken. Ken then answered the line after a few minutes on hold. I asked to talk to his manager because at this point I didn't feel like I was being taken seriously. I then was placed on hold for 10 minutes when finally the receptionist picked the phone and asked me if I was waiting to speak with someone. She then stated that Ken had walked away and had just left the phone ringing. I told her that I wanted to speak to a manager. After a brief hold the phone was picked up and then I was hung up on. I called back still thinking it might have been a mistake and giving these people the benefit of the doubt. The receptionist didn't even answer this time. I ended the call once it went to voicemail. I called again this time blocking my number from caller ID because I was really starting to feel like the didn't want my business. I asked to be transferred to the sales manager an Will answered the phone. He was very short with me and interrupted me while talking. He had a bit of an attitude and was unprofessional. While still talking to him he hung up on me. This dealership is by far the most unprofessional dealership I have ever worked with. They were not courteous or even concerned about answering the questions we had. I won't ever come close to doing business at this dealership again and will make sure none of my friends or family do either. More

Absolute Best Customer Service Ever My wife and I have experienced some problems with our Nissan Rogue- I went in with a chip on my shoulder and an attitude!!! The service department at My wife and I have experienced some problems with our Nissan Rogue- I went in with a chip on my shoulder and an attitude!!! The service department at Hill Nissan blew us away with there professionalism and they went above and beyond to help us ! I will now become there BEST advertising!!! More

Turned my rotors! I called in to see if I could get a slight shimmy in the steering wheel when I applied the breaks checked. I talked to Wayne Brokaw and set an appoint I called in to see if I could get a slight shimmy in the steering wheel when I applied the breaks checked. I talked to Wayne Brokaw and set an appointment for two days later. I arrived and waited for about an hour while the tech drove the car and inspected the rotors. I was told the pads looked fine and the rotors were thick enough to turn and they suspected that was the problem. They also suggested an alignment and tire balance. The tires were wearing normally and would need replacement within 10K so I passed on those suggestions. They gave me a ride home and about three hours later picked me up. They did what they said they would do. Well done! More

2 hour + oil change I attempted to call the day before I needed to bring my vehicle in for an oil change. After holding for 7 minutes and being told several times no appo I attempted to call the day before I needed to bring my vehicle in for an oil change. After holding for 7 minutes and being told several times no appointment was needed and everyone in service was busy 2xs I disconnected the call and brought my vehicle in without an appointment. I dropped the vehicle off at 8:25am and returned at 10:40to be toldy vehicle was still not ready! So much for express and no appt needed!! The staff was not friendly or talkative when I dropped the vehicle off and could care less abouty frustration over a 2 1/2+ oil change time! Never will i return here More