Hill Nissan

Normally I am very happy with Hill Nissan service, however, this last trip was disappointing. I had tried two other times to get an issue with the clock and a sporadic computer initiation failure err however, this last trip was disappointing. I had tried two other times to get an issue with the clock and a sporadic computer initiation failure error fixed. Twice they skipped it and this last time they said it was corrupted software, and the entire radio unit needed to be replaced for $1800. When I asked why I needed to replace the hardware for a software issue, they said they couldn't get the software to load and they don't repair radios they only replace them. $1800 to have a clock fix is obscene. I expect to pay more for dealership work, but this time it felt more like a money grab than superior service. I can buy a radio with a clock and have it installed somewhere else for a tiny fraction of the cost to replace the radio at Hill so I opted not to have the work done at the dealership. More

Very nice friendly people great customer service. I would recommend I have not received my car yet waiting to be delivered thank you I would recommend I have not received my car yet waiting to be delivered thank you More

My appointment was at 10 for an oil change. My car didn’t get started worked on until around 11:15-11:20. Was finished around noon. Unacceptable wait time before my car was worked on. I was 20 My car didn’t get started worked on until around 11:15-11:20. Was finished around noon. Unacceptable wait time before my car was worked on. I was 20 minutes early for my appointment. The check in guy was great, very nice. Disappointed that I wasn’t asked if I had any questions after my oil change. The waiting area is nice. I gave 3 stars because my car didn’t get worked on at my appointment time and the tech didn’t talk to me afterwards. More

Another great experience! I bought my car from them 5 years ago and wanted something bigger and Hunter found me exactly what I wanted in my budget! I bought my car from them 5 years ago and wanted something bigger and Hunter found me exactly what I wanted in my budget! More

Great from the start. Got vehicle in for service quickly Lizbeth Ferrer was awesome and very helpful. Got vehicle in for service quickly Lizbeth Ferrer was awesome and very helpful. More

The sales person Matthew was awesome. As soon as we arrived, he approached us and asked us how he could help us. From that moment forward, he was so helpful, so reasonable, and just the b As soon as we arrived, he approached us and asked us how he could help us. From that moment forward, he was so helpful, so reasonable, and just the best sales person that he could be. More

Great place to purchase a vehicle. Very knowledgeable and friendly staff. This is my tenth vehicle purchased at Hill Nissan of Winter Haven, FL. Very knowledgeable and friendly staff. This is my tenth vehicle purchased at Hill Nissan of Winter Haven, FL. More

I am taking the survey because of the service department, so can we get on the survey so can we get on the survey More

I had a dead battery and no appointment. Joey got me in without an appointment I dropped car off and picked it up several hours later. Great job Joey got me in without an appointment I dropped car off and picked it up several hours later. Great job More

From the moment I arrived I was treated with kindness, respect and professionalism. I was advised as to what was happening at all times. It was a pleasure to work with this team. respect and professionalism. I was advised as to what was happening at all times. It was a pleasure to work with this team. More