Hiller Ford

Another Great Recall Appointment! With 13,000 miles, all dealership visits have been due to manufacture defect recalls that needed to be fixed (in no way caused by the dealership). Thi With 13,000 miles, all dealership visits have been due to manufacture defect recalls that needed to be fixed (in no way caused by the dealership). This visit I was quoted an hour, but after 28 minutes the problem was corrected, they did a quick inspection, topped off my washer fluid, billed Ford, and I was back on the road. With Ford ditching their AWD cars, it all but guarantees I'll be off to my next brand soon. Unfortunately, that leaves Hiller with only 2 years (end of my lease) to land rights to sell me another brand - please do! More

Helpful staff Helpful salesperson and lending agent. They explained my options of leasing or buying new or used well .I would recommend your dealership to others l Helpful salesperson and lending agent. They explained my options of leasing or buying new or used well .I would recommend your dealership to others look ing to purchase a car More

Nice experience I will be back. Treated with respect no pressure tactics.answered all my questions New to ford, switched from gmc Love the truck, enjoyed the experi I will be back. Treated with respect no pressure tactics.answered all my questions New to ford, switched from gmc Love the truck, enjoyed the experience More

"Certified" Used 2015 F150 Platinum I bought a "certified" used 2015 F150 Platinum with 39,000 miles on it back in May of 2017. Since then I have had to bring the truck back 3 times to I bought a "certified" used 2015 F150 Platinum with 39,000 miles on it back in May of 2017. Since then I have had to bring the truck back 3 times to get the transmission, brakes, and noisy sun roof "inspected". Hiller told me that the sun roof is not covered under the certified "warranty", and it would cost $130 out of pocket to fix it. I spoke with the previous owner of the vehicle and he said the he had it in multiple time for the same issue with the sun roof. As far as the transmission goes there is a control module update that Ford has sent out with regard to the transmission, but Hiller still has not done it to this vehicle, even after I requested that they do it. The brakes shutter whenever the vehicle slows from anything over 40 mph. Hiller initially told me that was "normal", then they told me I probably need new rotors and brake pads, which was also not covered under the certified warranty. Recently, when driving at low speeds under 40 mph, the front wheels/axle make a grinding noise. Hiller is asking me to bring it in again, so they can check it out, but they said its likely not going to be covered, and it would be an out of pocket expense. All in all I estimate the truck requiring about $3,000 worth of work, which includes the transmission. I paid about $2,500 over comparable vehicles for sale at that time because it was a "certified used vehicle". Hiller is just another rip off car dealer. I do not recommend purchasing anything used from them. More

Quick, Hassle free Chad was easy to work with and made the truck buying experience enjoyable and hassle free. Chad also helped us with getting a great rate in financing Chad was easy to work with and made the truck buying experience enjoyable and hassle free. Chad also helped us with getting a great rate in financing and was able to convince the use car manager to put new tires on a truck that was tagged with a haggle free price! Great guy, great dealership.... would definitely recommend! More

Comfortable and hassle free I worked with Chad Braeger and he was great. He is an accommodating, comforting, knowledgeable, low pressure person who worked hard to find the exact I worked with Chad Braeger and he was great. He is an accommodating, comforting, knowledgeable, low pressure person who worked hard to find the exact Ford Escape I wanted. I also worked with Terry Dodge, the business manager, and what a pleasant person to deal with. I don't buy cars very often, but when I buy my next car the first place I will head to is Hiller Ford and Chad Braeger. My Escape is still very new and is more than I was hoping for. More

Chad went the extra mile We keep coming back to Hiller for the 'No haggle' prices. We've bought numerous vehicles at Hiller because of the courteous, professional staff, and l We keep coming back to Hiller for the 'No haggle' prices. We've bought numerous vehicles at Hiller because of the courteous, professional staff, and low sales pressure. Chad did a great job making sure we were comfortable with the car we chose and made sure we knew how to work all the options. He had the car up front and ready to go for us when we called to do a test drive, and also when we came to pick it up for final purchase, which has not been the case at other dealerships. More