Hiller Ford

Easy going without sales pressure Purchased my 2017 Fusion Sport from Hiller Ford after test driving the 2017 MKZ 3.0. With a price quote from Lincoln, I determined a (lower) price tha Purchased my 2017 Fusion Sport from Hiller Ford after test driving the 2017 MKZ 3.0. With a price quote from Lincoln, I determined a (lower) price that Hiller needed to get to in order to do their base brand. The sales manager worked his magic to arrive at my net figure (doesn't matter to me if they discount the new car heavily or give more for my trade). My sales person was very nice, still growing into his role (read as newer employee), which meant I needed to figure out some of the Sync3 technology for myself, which is very different from my Mercedes-Benz, Lexus, and Acura (I'm not at all brand loyal, I've had 9 different brands in my 18 years of driving - my business is earned through innovation not previous experiences). He did everything right, just needs to borrow a new vehicle to get to know the fearures. Hiller verbally promised 2 years of oil changes and a tire rotation. Too bad they don't own a carwash, as Lincoln offered complimentary weekly washes. Certainly not enough to change my purchase decision. More

I have no title Very relaxed and understanding to our wants and needs. did not over pressure offered a few options explained the truck and all its buttons. thanks Very relaxed and understanding to our wants and needs. did not over pressure offered a few options explained the truck and all its buttons. thanks More

Pleasant experience I found the experience to be a good one. The sales person as well as the manager and financing person were very knowledgable as well as friendly and p I found the experience to be a good one. The sales person as well as the manager and financing person were very knowledgable as well as friendly and professional. More

New lease I worked with Devin and it was a quick, easy and painless process! He was straightforward, easy going, knowledgeable and found me what I always looki I worked with Devin and it was a quick, easy and painless process! He was straightforward, easy going, knowledgeable and found me what I always looking for! More

Not 1 but 2 huge pointless trips This place has a lot to learn about respecting potential buyers. Saturday I drove here which is 1 hour and 20 minutes one way to look at a specific ca This place has a lot to learn about respecting potential buyers. Saturday I drove here which is 1 hour and 20 minutes one way to look at a specific car. Walked talked to the first salesman, got the key and went for a drive. Got back that salesman went to a different building. The second salesman answered a few questions then got a call also to go to the other building. Tells us if we want to wait around he would be back. We left drove home again 1 hour and 20 minutes. Monday I call on a similar car with less miles. Tell this salesman I am coming to look at it and he says ok. At this point I let him know it will be an hour or so before I will arrive because again it's an 1 hour and 20 minute drive. We get there find the salesman I talked to. Let him know that I called about this car earlier he immediately responds "oh yeah we just sold that sorry". So as I am looking to spend between $10,000 and $15,000 which might not mean that much to these people but it means something to me. I will never buy anthing from here after this even though there was still 2 vehicles I was interested in. All and all I wasted 5 hours 30 minutes for nothing more than frustration and disappointment. More

We walked away We have purchased numerous cars from Hiller. Never again. We walked into the dealership to purchase one model and the salesman spent the next hour try We have purchased numerous cars from Hiller. Never again. We walked into the dealership to purchase one model and the salesman spent the next hour trying to up-sell us on a more expensive model. Later we agreed to purchase a particular vehicle in the model we wanted that was located on another dealer's lot. As we were signing papers, the salesman changed the terms in the middle of the sale by $430.00. We had that straightened out and put down money on the car we wanted.. The final straw was Hiller could not obtain the vehicle they sold us and tried to slip in a different car, one with higher mileage. We walked away from this sale and purchased a car from a different dealership. More

Made it happen Chad was able to give me a few options for vehicles that fit my budget, and made it happen. Great guy to work with, I would highly recommend him. Chad was able to give me a few options for vehicles that fit my budget, and made it happen. Great guy to work with, I would highly recommend him. More

In and out in one week, Our salesman, Devin, was very helpful in our Ford Explorer purchase. We wanted an SUV for our expanding family and looked at them one week and came b Our salesman, Devin, was very helpful in our Ford Explorer purchase. We wanted an SUV for our expanding family and looked at them one week and came back the following week and purchased it. They probably had some of the best selections of used Explorers in the Milwaukee and surrounding areas. More

Hiller Ford Experience There were a bunch of helpful people in there, and for me, it felt like they were doing everything they could to get me in a deal that I was comfortab There were a bunch of helpful people in there, and for me, it felt like they were doing everything they could to get me in a deal that I was comfortable in for the car I wanted. I got the car and have been happy ever since! More

new truck lease Salesman Caleb struck was great. Worked with two different sales managers. One gave me a discount the second said I didn't qualify. I almost walked Salesman Caleb struck was great. Worked with two different sales managers. One gave me a discount the second said I didn't qualify. I almost walked away from the lease. If it wasn't for our salesman Caleb I would have. More