Hiller Ford
Franklin, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Smaller dealership, fair prices. Straightforward negotiating. They did not try to hide the price by constantly turning the conversations toward payment amounts, which tends to feel condescending and negotiating. They did not try to hide the price by constantly turning the conversations toward payment amounts, which tends to feel condescending and insulting. Overall good experience. I feel we reached a fair deal on my trade, and they have a no haggle policy on the used vehicles, which presented a fair price on the sticker. More
I came in to test drive the new Ford Fusion Titanium and I was greeted by Dan Napierala. He was friendly, knowledgeable and pleasant to work with. I fell in love with the vehicle and Dan and Steve helped ma I was greeted by Dan Napierala. He was friendly, knowledgeable and pleasant to work with. I fell in love with the vehicle and Dan and Steve helped make the transaction run smoothly. Very pleased customer! More
Finally we found a dealer that treats the customer with respect. Our salesperson, Dan Napierala, was a pleasure to deal with. Very knowledgeable of the vehilces and straightforward with pricing. Hiller respect. Our salesperson, Dan Napierala, was a pleasure to deal with. Very knowledgeable of the vehilces and straightforward with pricing. Hiller did not have the vehilce we wanted, but quickly located the exact model for us. If you are looking for an easy car buying experience, I'd highly recommend Hiller Ford. More
Outstanding service from Dan the salesman to Jim the finance guy. Everything was explained in detail and I would highly recommend anyone looking for a new car to make their way to Hiller Ford. I am a to finance guy. Everything was explained in detail and I would highly recommend anyone looking for a new car to make their way to Hiller Ford. I am a tough sell and if they can get on my good side then you will have no problem!! More
I just picked up a Fusion Titanium. The sales man Dan Napierala was very helpful and a pleasure to work with. The sales manager was also very very polite. I would recommend Hiller Ford if you are looki Napierala was very helpful and a pleasure to work with. The sales manager was also very very polite. I would recommend Hiller Ford if you are looking..... More
Not only did they find me the best deal and discounts Not only did they find me the best deal and discounts that I am elegable for, they took the time to research banks and find me the best financ Not only did they find me the best deal and discounts that I am elegable for, they took the time to research banks and find me the best financing option with the lowest interest rate. They explained all of the paperwork in normal terms so that I could understand fully what I was signing. To add to my already wonderful experience, Steve took the time to sit in my new car with me and go over basic setup of the Sync system, and the computer options in the car. Also, they offer a great extended warranty that I know will come in handy. All of the poeple that I encountered there were happy, and willing to go out of their way to help cater to my needs. Thank you Steve and the team at Hiller for getting me my new Focus! I love it! More
After the 3rd trip and calls to the dealer, the car I found doing Internet searches finally made it to the lot. I should have known after the bogus excuses for the not being on the lot, the experience i found doing Internet searches finally made it to the lot. I should have known after the bogus excuses for the not being on the lot, the experience inside the dealership would also be well below expectations. After showing the dealer their car was overpriced, they completely low-balled my trade. Will never return to Hiller Ford Again! More
Very kowledgeable and helpfull staff. They made every effort to make us feel special throught out the purchase process. We never felt pressured to buy. Very nice experience. effort to make us feel special throught out the purchase process. We never felt pressured to buy. Very nice experience. More
Inquired about a new vehicle purchase, and the people were friendly and informative. The sales staff was very helpful in my search, and i was very happy with the way i was treated. were friendly and informative. The sales staff was very helpful in my search, and i was very happy with the way i was treated. More
DON'T GO!! After wasting my entire day, I returned to purchase the vehicle and found out it was $1000.00 more than quoted with only a, "I made a mistake," excuse!! Stay away!! purchase the vehicle and found out it was $1000.00 more than quoted with only a, "I made a mistake," excuse!! Stay away!! More

