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Hillsboro Chrysler Dodge Jeep Ram - TX

Hillsboro, TX

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157 Reviews

306 I-35

Hillsboro, TX

76645

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Showing 157 reviews

February 06, 2024

First of all we special ordered a new “right hand drive” jeep, put down a $1000 deposit, and waited months for it to arrive. The jeep was to be a work vehicle for her job delivering mail, which was required More

by Vmeagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AJ the service manager, Michael Andrade
Feb 08, 2024 -

Hillsboro Chrysler Dodge Jeep Ram - TX responded

Thank you for your feedback. Here at Mike Terry Chrysler Dodge Jeep Ram, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Team at Mike Terry Chrysler Dodge Jeep Ram

November 01, 2023

They will make sure to mess you over and have you stuck in an extremely over priced vehicle with no after sale service. I wouldn't recommend them for an oil change much less the purchase of a new or used v More

by vantleykelley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus, Travis, Keyon
August 29, 2023

This is the worst dealership. They have no communication or knowledge. They could not even tell me who the manager was. Took my jeep in for a starter now after 3 months in sho More

by tlc76645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
December 18, 2020

Bought a new Ram, had it one day, took it back to them and they had it 55 days before they fixed it, Now the new owner TEERY will not honor any agreements. Would not recommend the RAM dealership in Hills More

by Arkreder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary, Michael Andrade
December 02, 2020

Seems like they are terrible about getting plates to customers after purchase. I bout my son his first car from this dealership in mid-July 4 1/2 months ago......still no licenses plates. What really More

by Craig R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle
Dec 03, 2020 -

Hillsboro Chrysler Dodge Jeep Ram - TX responded

Mr. Craig: Thank you so much for your patronage. We apologize for the delay(s) and any inconvenience you have suffered. If you incurred any expense please let us know immediately. Bossier tenders no excuse buy COVID-19 has certainly wreaked havoc on normal business. You may be aware that license plates in Texas are issued by the County and not the State. Our County has limited personnel and they're doing their very best to get back to normal speed. Again, very sorry for your inconvenience. Please let us know what we can do for you. Bossier Team

Dec 03, 2020 -

Craig R responded

bottom line is that I received the plates finally in December with the combo inspection/registration sticker with the expiration date 10/21. You guys had my plates sitting there since October. Take ownership of your short comings and stop blaming the pandemic.

December 20, 2019

They are terrible people. They reached out to me. They are terrible people. They reached out to me. After I said I wasn’t looking unless they had a good deal they came up with one and we called a More

by Wfloyd05
Recommend Dealer
No
Employees Worked With
Blake. Brenda.
December 12, 2019

Shady Worst dealership in state of Texas. 45 days after purchase, I am making my second payment on my truck I traded in, about $1,000 total I should not of More

by GW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis
November 14, 2019

Thank you Bossier! This dealership is always super professional and kind! Will buy all of my cars from them! Thank you Bossier for always taking care of me! More

by mommabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone!
October 03, 2019

Vengeful, Angry, Childish, and just plain ol rude I never visit a dealership without first negotiating the final price and confirming. I gave Bossier CDJ a chance to bid on the vehichle, and without e More

by MingoBaron
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chad, Tesla
May 29, 2019

Particular Find My wife wanted a particular make and model that this dealer didn't have on the lot. Shannon was our sales lady warm and friendly personality almost li More

by Craig & Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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